Consulate General of Indonesia

Outstanding job of customer service from Daniel in processing the renewal of our diplomatic visas. He responded to emails in a timely fashion and even called to give me the good news when KEMLU had approved our renewal in 5 business days. Thank-you very much, you're awesome!

very satisfy with their work! all the employee soo humble and nice. they answered all my question politely and the service is very good!

The person answering the phone named Daniel was super RUDE. He said that his friend had replied to my email at 1.32 p.m (I called at 3pm btw). Rudely he told me to check my email before calling. WHAT?!nIn fact, I was on my computer and looking at my email, but they didn't send me anything. Daniel needs somebody to teach him his manners!

Website is disorganized and contains contradictory information. It needs to be updated and written more clearly.

You feel like you're in Thai resort as soon as you walk into this place. Service was awesome. I would definitely recommend!