The Home Depot

Was looking at using most of my stimulus check (over $5000) to remodel our bathrooms. Borrowed a trailer from a friend and went over to Claremont to buy a tub, shower, 2 toilets, 2 vanities and flooring for both rooms. About 7pmnWent into the store and saw the tub and shower kits I wanted. I looked around for some help to get them off the top shelf and couldn't find anyone.nWe decided to look for flooring until we saw someone who might be able to help. I decided on some flooring and put in on my cart, still not seeing anyone with an orange apron on.nWe went back to the shower aisle and looked around, still nobody. My buddy walked around and finally found a guy. He asked if he could help us get a shower and tub. The guy said that he was busy but would ask for help.nWe waited almost 10 minutes and nobody showed up. Left the flooring on the cart and left. Im in the parking lot right now typing this. Going to look somewhere else tomorrow.

Great prices and also awesome customer service. I like how if you are walking around looking for something the employees ask if you need help and they don't just follow you around like you're steeling stuff.

The people here are so nice and helpful. I had a great experience

A few months ago (October 2020) I went into your Claremont store and sat down with the sale person identified as LAF126R. I bought a new washer and dryer. The delivery date was set up and I got the paperwork from this sales woman and left. The day before delivery I called to make sure everything was on schedule as I had not heard a thing from Home Depot. As it turned out no one even had heard about the order, much less the delivery date. I had the paper work printed out for me by the sales person that stated the date. Needless to say, I was not happy because it was hard to find washers & dryers at the time & I had rearranged my day and time for the delivery. I cancelled the order and bought the set at Best Buy the next week. It was delivered five days later.nLast week I went back to Home Depot (it is convenient for me because it is not far away and I am not a youngster) and low and behold I got the same salesperson LAF126R. I thought of saying something but then decided to give her another chance. I bought and paid for a new refrigerator. My husband said I was crazy after my last experience but I figured it could not happen twice and she deserved another chance. Well it was to be delivered today, April 2nd. I called yesterday to make sure all was as scheduled and the recording said it was there (in Claremont) and was being processed. We were picking it up ourselves and have to drive sixteen miles to do so. Because of the last incident I decided to speak with someone to make sure. Guess what? There was no refrigerator at the store nor was the one I ordered available at all. The person I talk to in customer service (Carolyn) said the sales person was not supposed to sell anything that was out of stock and with none available to order. I cannot tell you how upset this made me. I once again cancelled the order and called Manny's to order another one to be delivered Wednesday the 7th. Why they would keep such an inefficient salesperson on their staff at the Claremont store is beyond my comprehension. I will NEVER, EVER buy another appliance from Home Depot. This salesperson lost you two big sales and a good customer. I shall also make sure to tell everyone I know about my experience with Home Depot. A VERY dissatisfied customer in Croydon, NH

Curb side pick-up great. I love ordering ahead and just pulling up and have products brought out.