Map
Detailed Information
- Place Types Moving company
- Address 135 E 11400 S, Sandy, UT 84070, USA
- Coordinate 40.5453577,-111.8873513
- Website https://www.pensketruckrental.com/locations/utah/sandy/068654/?
- Rating 1.8
- Compound Code G4W7+43 Sandy, UT, USA
Photos
Reviews
Don't come here. I got a quote for one day even though I told them beforehand that I was going to be an hour late... They said okay. They also quoted me $0.79 per mile. They told me it would only take 10 minutes to get on the road. NONE of that came true. First they couldn't find my reservation, then it took 40 minutes to get out of the store... Which included a technical support call back to Penske, couldn't get the printer to work, more calls, etc. The truck worked fine. He charged me for a day and a half, even though they told me up front they wouldn't, charged me $0.99 per mile, charged me for a dolly (which they never gave me) and my one day, 36 total mile truck rental for a 16 for truck came up to $91.28 (way out of my budget). If they are going to charge higher rates, they should quote them up front. They also need to train the home Depot employees better. They don't know what they're doing. Very disappointing experience.
Made a reservation. Guaranteed the truck. Truck wasn’t there. Sat there for over an hour. They tried sending me to an Ogden location to pick up a truck and I live in south Jordan.
Never again!!!
I reserved a 16' moving truck with Penske on their website to pick up at Home Depot. I received a confirmation email with my reservation number, just like any other company. However, when I went to Home Depot to pick up my truck, there was no truck! I called Penske but was unable to speak to anyone. I was on hold for 30 minutes before deciding to hang up. I strongly recommend NOT using Penske. Uhaul saved me on my stressful moving day! Would give zero stars if possible.
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