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Detailed Information
Openning hours
  • Monday 10:00 AM – 7:00 PM
  • Tuesday 10:00 AM – 7:00 PM
  • Wednesday 10:00 AM – 7:00 PM
  • Thursday 10:00 AM – 7:00 PM
  • Friday 10:00 AM – 7:00 PM
  • Saturday 10:00 AM – 7:00 PM
  • Sunday 11:00 AM – 6:00 PM
Photos
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Reviews
Nes Rotstein (09/07/2020)
It was great.nOur designer Therese rocks!
Robert ballintine (03/19/2021)
Elegant, lovely furnishings. Just fun to browse. Staff helpful, not stuffy. About as good as retail can get
Ashley Holt (05/19/2020)
I LOVE Pottery Barn but this particular location has some of the worst customer service. Nobody greets you or asks if you need assistance and even when you do inquire with the associates for help- you often get short, and rude, responses. They almost seemed bother to help customers. However, Pottery Barn Kids and Pottery Barn Teen in the Galleria have the best customer service!
Lib Fisher (06/11/2020)
Bustling store.. first week open after shutdown. Excellent customer service. Unfortunately the sofa we wanted to try out before buying was not on the floor at all. But we received good advice for sofa choice and fabrics. Would definitely recommend!
jasmine ooi (01/15/2021)
Their customer service at this store was really bad. I bought bedding on full price before Christmas and asked if it’s ok if I could repurchase everything and get the 20% off since they are having a sale right now which is less than a month back anyways with the one month return policy they have. They were rude and saying I can’t repurchase and return with my old receipt but the manager was like “oh you can do whatever you want provided if we have all the items.” So nobody would come by to see what I would need as I was just trying to be honest with my purchase but it was just a total of 50 bucks refund and everyone is like staring at me the store so I didn’t wanna make a Big deal and left! Pottery Barn teens and kids helps me so much when they had a discount and best customer service ever but pottery barn has always been the worst as this was not the first time. Nobody would come by and usually I just go up and pick up my stuff and pay at the counter. Why don’t you just close your store and just let us shop online! Don’t even bother to hire all those people to work for you as you are throwing money away hiring bad services in the end you guys have bad reviews!
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