Blu Dot Minneapolis Outlet - We are open. Walk-in or by appointment.

I'm re-posting a review I left with Design House in Vancouver, as it also relates to my experience with Blu Dot.nnI’ve dealt with many retailers over the last year as I’m midst a large scale renovation, and my dealings with Design House (and Blu Dot) has been nothing short of bizarre. I strongly recommend you do not purchase anything from this store, unless you are perhaps local to Vancouver and are certain nothing will need to be returned.nnI had a $10k budget for a library and in good faith spent around $5k for a Blu Dot circa coffee table and Blue Dot bookshelves. I could have purchased them on Wayfair but I like supporting small businesses where I can. On the coffee table’s first use (maybe owned for a few hours), I placed an average coffee table book on the surface and when I moved it, it scratched the entire surface of the table. Did they forget the sealant? I’m not sure but this table was clearly not fit for purpose. I contacted the store for a refund, and initially I got a surprised and sympathetic response, but the owner then ghosted on me after saying he’d liaise with Blu Dot to get it sorted. Many weeks passed with no contact, so I got in touch with Blu Dot to file a complaint. Blu Dot was at first great in handling the situation and agreed the scratches were not acceptable and the table would be picked up and a refund processed. And then they ghosted too. I can’t explain the situation as I don’t know what’s going on behind the scenes here, but I will never again have any dealings with either brands and I encourage you to avoid both.

Only open on weekends. No conveniences to that.

One of my favorite places to furnish your home with high quality, mid century-ish, authentic vs knock off, minimal furniture that’ll last generations, but the clearance prices!nnYou can’t shop online for most of the warehouse clearance, so we rented a pick up truck and drove 6 hours not knowing what or even if we’d purchase anything. We came back with a full truck and I honestly feel lucky the drive is only a 12 hour road trip, especially since you can’t shop online or have them ship it - that tends to happen when we spent $3500 for items that retail for more than $13,000.

We love a recently purchased dresser that we bought at Blu Dot and the store workers were helpful and kind. The delivery, however, was very unprofessional. Not only were the men unpersonable, but one was inappropriate and harsh with the other man. We were worried our new dresser would be ruined due to the way they were handling it. We didn't even get the dresser placed where we wanted it because we just wanted them out of our house. Thankfully, furniture discs and my strong husband got it in place! Overall, great store and products but poor delivery left these customers with a poor view on their operation.

The store is well maintained and does have lot of interesting options. You may not find stuff on your first visit. It's a hit or a miss but worth checking if you have ton of furniture you want to buy. We purchased an area rug and a couch which we totally love.