Map
Detailed Information
- Place Types Bakery
- Address 27919 Grand River Ave, Farmington Hills, MI 48336, USA
- Coordinate 42.4422183,-83.3230103
- Website https://www.baskinrobbins.com/?utm_source=google&utm_medium=org
- Rating 3.2
- Compound Code CMRG+VQ Farmington Hills, MI, U
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
The two ladies who helped us tonight were very patient and kind. They even have me some donut holes for my pup. It really made my night!
Absolutely horrible service, so I left! There is newer staff at this location. For 24 years I've bought my banana splits in a quart sized cup, I've done so since I resided in Illinois back in my youth. I pay extra to get more, my bill normally comes to $10.14 after tax. I get all the traditional toppings but in the larger size. Every location I've ever been to, including this one before today has accommodated that. The male staff member today at the drive thru was very rude and argumentative towards me and his co-workers wanted to fulfill my request. The drive thru employee even told me they'd get in trouble from the company by selling more of the product I enjoy, a banana split in the manner I requested it. Well, I drove up the road and there was a dairy queen, I spent all of $4.79 there and got exactly what I wanted. I personally prefer Baskin and Robbins ice cream over Dairy Queen's. I won't return. I'd previously patronized this location for 14 years, I never had an issue with anyone accommodating my order there before.
They actually yelled at me because they made my son’s ice cream incorrectly. I will not go back to this location period. It’s very poor of the owner to treat a woman the way he did. I didn’t ask for a refund I simply wanted to pay for the correct ice cream. I had 3 people telling me I was wrong. An Oreo ice cream does not have nuts and cherries on top. Horrible customer service!
I actually get coffee here. Fast and friendly service
Poor customer service!!! Ordered a cake online that took 40 mins for them to find (2 days afternthe online order). Cake was ok at best. Do not order candles, they let you pay for them online but the store doesn’t carry them ud83eudd26ud83cudffd♀ufe0f I won’t be back!
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