Dunkin'

Unless the general manager is there working the staff is rude and don’t care if they mess up your order. Even using the app to prepay and walk in and grab you can’t because the lobby is closed because they don’t have enough staff. So you have to wait 30 min in line after you prepaid! Never coming back to this location. I’ll go out of my way for another location with nicer staff that cares about getting your order correct.

I'm under the impression this place was opened as a joke. I've had incorrect orders near double the amount of time I've gotten things correct. It's also impressive just how poorly things are prepared. I've had cold brews be basically just water, and how hard is it to toast a bagel? Very dissapointed in the decline here as for a few weeks it actually seemed to operate pretty well in the beginning.

One young lady who loves my dog Echo has been always kind when I go through the drive through. One gentleman named Ken who I haven’t seen in a while is also great. Hence 3 stars and not 1. As for the food, my drinks are never full to the top or even close. They are more 1/2 full or 3/4. That sucks. Today my cup was handed to me by a young gentleman and every time I took a sip (that didn’t last long) it smelled like his cologne. I went home and had to wash the lid.

Stopped in to check the place out while waiting for my subs at Jersey Mikes. 4 employees behind the counter and one middle aged female walking around talking on a Cell. I was totally ignored by all for several minutes. The display case was virtually empty. I left never to return. Tim Hortons is 10 thousand times better.

It was Awful. I will never come back to this location. After having to pick Four other options instead of what I wanted....they forgot to put it in our bag. They had nothing I'm stock...bagels donuts and drinks we wanted we're out.. they were not accommodating what so ever. They didn't apologize...I waited 15 minutes. My bacon is extremely undercooked (as in picture) it's like rubber not even cooked and my four year old son almost ate it. They also had the lobby door locked so we couldn't get inside when we needed to bring in the wrong food...we would have had to wait another 15 minutes to get through drive through again..we decided to pass and left feeling very disappointed. We have been to so many other dunkin locations and love the staff and food. This one has got to go...making the chains look bad. Restaff and rehire and fire!! As I was waiting on the phone with cooperate my son tried knocking on door. They wouldn't let him in. After sitting in my car talking to cooperate twenty minutes..the girl comes out of dunkin and goes next door to Jersey Mike's and tells the girl inside about my son knocking on the door...laughing and pointing at him to the Jersey Mike girl. She than leaves Jersey Mike's and goes back to Dunkin. She let the Jersey Mike girl inside in no time. It's now 5:07 and I am time stamping this for camera purposes. I am beyond disgusted.