Home United States Massachusetts Estes Express Lines

Estes Express Lines

84 New Lombard Rd, Chicopee, MA 01020, USA

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Detailed Information

Place Types Moving company
Address 84 New Lombard Rd, Chicopee, MA 01020, USA
Coordinate 42.1682739,-72.5399093
Website http://www.estes-express.com/
Rating 4.3
Compound Code 5F96+82 Chicopee, MA, USA

Openning hours

Monday 7:00 AM – 6:00 PM
Tuesday 7:00 AM – 6:00 PM
Wednesday 7:00 AM – 6:00 PM
Thursday 7:00 AM – 6:00 PM
Friday 7:00 AM – 6:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

kevin lin (09/01/2020)

I am having problem with the dispatch lady two times already. The lady at the dispatch department are the RUDEST person and worst customer service ever. we schedule a pick up since last Friday on 08/28/20, and till today 09/01/2020, they never give us a call, or tell us anything about that they won't able to pick my shipment. instead, I have call them myself today, the dispatch lady ask me to change different carrier instead. wow, that's unbelievable how can she telling the customer to change the carrier. and I don't think I would use this company ever again. stay away.

Jase Yiu (08/14/2020)

people are nice on the phone and all, but they send a truck with no room to pickup my shipment causing extensive delay. and my shipment was only for 2 pallets and it was scheduled the business day before. Will not use them for pickups and deliveries around this location.

Orlando Nieves (08/13/2020)

I received a call from ESTES in Chicopee mass they wanted to set up an appointment to deliver my generator i was Extremely surprise to receive that phone call because home depot told me that I would be receive my generator from the 18th to the 27th of August so I was very happy To hear that my generator was almost at their location, mind you it was only August 11th. i told them that I would pick it up at there location so when it arrived they call me and I drove to chicopee I spoke to a girl named Amy in the Chicopee Massachusetts location she was very helpful at all times I really did not have to do anything except pull my vehicle to the ramp they loaded my generator into my vehicle they where very friendly and helpful i would highly highly recommend ESTES To everyone they even have a moving service load your furniture into a trailer and they take care of the driving for you i Was very impressed with their professionalism Definitely 5 ud83cudf1f ud83cudf1fud83cudf1fud83cudf1fud83cudf1f

Norma Garcia (01/09/2020)

Estes is a great company. They took the time to return my package to my company after trying several times to make this delivery to a company that has been out of business. Thank you for all your help on this and for following thru all the way to the end. Thanks so much for your excellent service.

Alicia Almassi (05/18/2020)

I was called on Friday 5/15/2020 and told our shipment would arrive on Monday 5/18/2020 between 11 am and 3pm. My husband arranged with his job so that he could be here to help bring the wood into the house. I received a phone call at 2:46 pm on Monday that the delivery would NOT be coming as promised. Extremely unprofessional. I am completely dissatisfied and disappointed. I would not recommend this company to anyone

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