Map
Detailed Information
- Place Types Moving company
- Address 30 Fuller Rd, Chicopee, MA 01020, USA
- Coordinate 42.168644,-72.57622
- Website https://www.pensketruckrental.com/locations/massachusetts/chico
- Rating 4.1
- Compound Code 5C9F+FG Chicopee, MA, USA
Openning hours
- Monday 7:00 AM – 5:00 PM
- Tuesday 7:00 AM – 5:00 PM
- Wednesday 7:00 AM – 5:00 PM
- Thursday 7:00 AM – 5:00 PM
- Friday 7:00 AM – 5:00 PM
- Saturday 8:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
Have me waiting 3 hours to change 1 tractor truck tyre
I have been renting trucks from this company for years and spent a massive amount of money and today is the second time that they have attempted to charge me for repairs for damage that we didn't cause. it sounds like from people I've spoken to the office that when they find an issue they just try to Bill somebody for it. This time it was a missing gas cap an employee did a walk around the truck when it was returnedand did not say anything about a missing gas cap and on top of that the gas cap is ATTACHED to the truck by a plastic strap. They billed me for over $40 in labor plus the cost of a new cap for somebody to allegedly screw a gas cap back onto the truck. The bill is also dated for a week after we returned the truck.
They went above and beyond to help my move a successful one. After I got flaked on by another moving company I was left stressed and had no idea how I was going to move. Rebecca and the rest of the team were amazing!!
Great service... they went out of there way to make ends meet
Penske truck rental is more about themselves than customers. They never have parts on hand for the trucks they rent. There attention to customer satisfaction is nonexistent.
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