Map
Detailed Information
- Place Types Moving company
- Address 50 Springfield Rd, Westfield, MA 01085, USA
- Coordinate 42.1125199,-72.7123275
- Website https://www.uhaul.com/Locations/Truck-Rentals-near-Westfield-MA
- Rating 2.3
- Compound Code 477Q+23 Westfield, MA, USA
Openning hours
- Monday 7:00 AM – 7:00 PM
- Tuesday 7:00 AM – 7:00 PM
- Wednesday 7:00 AM – 7:00 PM
- Thursday 7:00 AM – 7:00 PM
- Friday 7:00 AM – 8:00 PM
- Saturday 7:00 AM – 7:00 PM
- Sunday 9:00 AM – 5:00 PM
Photos
Reviews
Poor servicenBad attitude.nI was double chargednStill waiting for the company to reimburse me over 250$nNow I'm being hung up on numerous times.nI would recommend visiting another u haul location
Told me it would take 30-45 mins to install a trailer hitch on my vehicle (no wiring), and I am sitting in the show room 1 hour and 45 minutes later with no word from the associate. The TV in the showroom that displays the various security cameras around the facilities showed the service bay and I saw the guy who should be working on my car, texting on his phone! Had to listen to the manager take personal phone calls the whole time I was waiting.nOverall poor experience.
Negative five stars. Reserved a uHaul, for Saturday one week ahead. Called Friday (day before) to ensure reservation was there for Saturday. Came Saturday..... “IM SORRY WE DONT HAVE THE TRUCK” ........ we were sent to Chicopee.. (moving into a town no where near Chicopee) ....... CHICOPEE UHAUL gave us an EMPTY TANK which we filled, were supposed to be reimbursed ...... NO WE WERENT- they charged us double. Worst company I’ve ever dealt with. Managers (both!) are an absolute joke. Will be making a formal complaint to BBB. Hope they tear that place apart to see why it’s run the way it is.
One of the absolute worst uhaul experiences we've had in over 15 moves. Didn't have reserved equipment ready, had to drive over an hour away, no help with hook up, dirty equipment. Staff not friendly or helpful.
Fast service, staff got me going on my way renting & returning equipment, helps if you make a reservation online.
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