Kittredge Equipment Company, Inc.

The store is a Chef's wishlist and the staff is friendly and helpful.

Very Good customer service and veriety of items. On top of that, it's open to the public

Been going to Kittredge for 6 years. Staff was always helpful until yesterday.nHad couple questions about equipment customer service rep was too ignorant to get up from his chair and show around .

We worked with Kittredge to put together our restaurant's kitchen in Boston and could not be more unsatisfied. From day one we have had countless issues with everything from the tables we ordered to the equipment installed. To start, after ordering dining tables months in advanced, days before we opened they brought completely different tables than what was ordered. The size and functionality what not what we had planned and it effected our layout and ability to properly seat. We were forced to wait multiple months for the replacements and caused issues that could have been easily avoided if anyone competent worked for their company. On top of that, we have had issues with every piece of kitchen equipment installed. A total of five coolers were unfunctional. When notifying them about this, the service was horrible. It took months for anyone to respond to our service calls and even after they came to 'fix' the issue the equipment would break again shortly after. From the ovens, coolers, ice machine, dish washer, alto-sham, etc. there have been problems with everything. Our restaurant has been open for barely a year and we have not had one piece of equipment function properly. From start to finish we have been extremely unsatisfied with every aspect of working with them and would not recommend Kittredge to our worst enemy. UPDATE: We recently spoke to Jake W***** who is in charge of Sales and Operations and he told us that he would have never recommended the equipment that was sold to us. This was a $400,000 dollar project and they have been no help in trying to fix these issues.

Great company. Need something food service related, this is the place to go.... as I was taught, they've got everything from toothpicks to walk-ins coolers. Employees are awesome and always willing to help you get what you need.