Map
Detailed Information
- Place Types Spa
- Address 5100 Belt Line Rd Ste 752, Dallas, TX 75254, USA
- Coordinate 32.9515797,-96.8206605
- Website https://www.handandstoneaddison.com/
- Rating 3.8
- Compound Code X52H+JP Dallas, TX, USA
Openning hours
- Monday 9:00 AM – 10:00 PM
- Tuesday 9:00 AM – 10:00 PM
- Wednesday 9:00 AM – 10:00 PM
- Thursday 9:00 AM – 10:00 PM
- Friday 9:00 AM – 10:00 PM
- Saturday 8:00 AM – 10:00 PM
- Sunday 9:00 AM – 8:00 PM
Photos
Reviews
First time to go to this location and had set up a couple's massage appointment.nnProfessional Integrity - I had set up an appointment online for my wife and myself. The receptionist called within 5 minutes to confirm my intentions regarding the appointments. I conveyed that I wanted to set up a couple's massage, which she helped me set up correctly, plus informed me about the current discount that I could apply to my booking, which I wouldn't have known about! #MoneySavednnLicensed Massage Therapist - As someone who is generally hunched over a laptop for work, I tend to get knots in my neck, shoulders, and upper back. So, I've been a few massage places before as something to do with my wife and try to get knots out. Usually, I get someone who pokes at my shoulders and I feel like its a waste of time. I was extremely surprised by Kenneth's technique and explanations. He did an amazing job ironing those knots out. Even a week and a half later, I still feel good.nnMy wife's massage therapist also did a great job, such a great job that she ended up get the membership.nnI highly recommend this location for their professionalism, integrity, and especially Kenneth.
Was visiting from out of town and booked a prenatal massage a week out. They called the day of my massage and said a therapist wasn’t available, and tried to split my 2.5 hour spa dayninto two :60 sessions on two different days. No thank you, very disappointed.
Pros:nMaria was great and very knowledgeable.nnCons:nI really didn’t like the pressure to purchase their packages. I tend to avoid places that do marketing like this. When I said no thank you.. I was just there for the experience and relaxation. I return got “Do you mind me asking why not” (it was the tone for me) I tried to ignore and then got stared down. My response.. I’m not ready to commit this was my first time there.
THEY STEAL YOUR MONEY!nIf it weren’t for Bonita, Sebastian and Chris, I would not come back. I’m supposed to be charged once a month as a member. I have been charged twice each month I have been on membership and it’s not the $60 agreed to, it’s basically whatever they feel and whenever they feel. $60 here, $50 there, $100, doesn’t matter! Don’t expect a call back from the Manager Christie either. I’ve called so many times to resolve this that the receptionist know my by name and are getting annoyed with how many times I call. Christie is avoidant, I called today and as soon as she got word I was on the phone she went into a “meeting”. In these days and times no one has money to waste. I get a massage to relax from all the essential work I do but this experience I have had with Hand and Stone thus far I feel more stressed than ever.
I had a facial done by Maria and she was so sweet and knowledgeable! She informed me about a lot of things that I didn’t know about how well I should be taking care of my skin and the products to use. She was the absolute best! I will definitely be asking for her every time I go to get a facial. Thank you so much Maria!
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