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Target
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Reviews
L K (10/11/2020)
Really great service from Order Pickup counter. Everyone was safe and friendly. I was able to get help loading a freezer into my vehicle. When they were preparing it, one of the customer service personnel kept me updated on the progress so I did not feel forgotten during the very short wait.
Jessica Colon (11/16/2020)
Fast and easy. I highly recommend drive up/pick up service if you have dogs, kids or elderly with you and you can't or don't want to leave your car. Staff was extremely friendly as well.
Dave C (12/02/2020)
Ashley (who I believe to be the front supervisor) called a group of customers to her line (including myself) but once I approached the conveyer belt to place my items, she then tells me she's closed and to go back to the line I was just in. To take it a step further, after a nice employee checked me out as I'm about to leave. ASHLEY does the same thing. Hopping from register to register (I'm guessing only picking and choosing which customers she'll take). Seemed like her primary focus was numbers and taking the human connection/customer service piece out. This is unfortunate because I spend a great deal at this Target but this recent visit makes me not want to come back.
C M (11/19/2020)
I absolutely love target and their products. However, I’ve had too many bad experiences with one of the managers, Jesse. His attitude is careless and has no desire to go out on his way to help. I have had no issues returning anything to any target store before this person started working at the downtown Salt Lake location. Life happens, items get unused and forgotten on shelves, most target employees understand that, but this one makes sure he lets you know their return policy is only 90 days, so if you bring an unused, with tags attached item after that, he’ll do absolutely nothing to help you out, even if it still comes up in their system, which is almost like a punishment for being honest and letting him know it’s past the return period and that is not going to come up on my card. I guess next time I would have to lie and say I paid with cash and lost the receipt, which will give me a full refund on a gift card, no questions asked, and no smart rude attitude given. He’s also very impatient and shows no genuine sympathy towards customers. Worse manager I have run into in all the years I’ve been a target customer. Everyone else has been wonderful, kind, and helpful if they are able to help. He just chooses not to.
Debra L (08/22/2020)
Called this store, as recommended by my local store, to check on a single pair of pants they showed in stock before I drove all the way to get them. NO ONE would pick up the phone in Apparel, so Guest Services came on the line twice to say they’d try again and then never came back on ... they just left on hold for 15 minutes. Where’s the management?
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