Map
Detailed Information
- Place Types Department store
- Address 3601 S 2700 W, West Valley City, UT 84119, USA
- Coordinate 40.6953459,-111.9551268
- Website https://stores.jcpenney.com/ut/saltlakecity/clothing-stores-sal
- Rating Unknown
- Compound Code M2WV+4W West Valley City, UT, U
Photos
Reviews
Placed an order on line the night before, had an appointment close by and dropped by early. I explained that I knew I was early and was willing to wait. She called the order picked and he retrieved my order right away. In both cases, no attitude. Very friendly and sincerely appreciated my business! Great customer service!
Great found great deals
Good service once we found someone. Hard to find an employee. But happy with my purchase.
I walked in the Utah West Valley store and saw a very nice leather Jacket for 59.99. I was so excited, but my excitement was short lived when I found out it was $160.00. I even showed the sales rep and I showed them were it was 59.99. They kept on pointing to the price tag and insisted it was 160.00. I am upset by the fact the jacket is displayed on the same rack that the sale appeared on. It looked like it was on sale. The sales rep even said people confuse the jacket for being on sale. They did nothing to make sure that the display was misleading.If something is on sale do not put the jacket on the same rack if it is not on sale. This is why more people shop online.
I went to the store to pick up three packages from the Amazon Locker, as I always do. When leaving the building, I asked if they could please give me a plastic bag before I left to help me out carrying the packages. A young lady refused to do so and left me speaking alone. I went to the other man standing in customer service and he told me he couldn't give me one because it was against company policy. I told him that even though I was not buying anything at the store by that moment, I was a customer because I'm using the locker services of Amazon and they pay for it. I just got out from the building knowing that, even though this is my closest JCPenney store, I'm not spending a single penny in that store ever. Rude and bad customer service.
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