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ADT Security Services
ADT Security Services
ADT Security Services
ADT Security Services
ADT Security Services
Reviews
Magda Hermansen (02/20/2020)
They sent Brett over a few days after I called. He wasn’t pushy and didn’t try to up-sell at all and showed genuine concern for my safety as well as kept cost in mind before making any extra suggestions. Everything was installed quickly. He was awesome and has gone above and beyond to ensure everything is set properly and that I feel safe. Seriously great service and genuine employees.
Rikki Warren (02/10/2020)
Michael was phenomenal! He helped us get what we needed and didn't press us to do more than that because we honestly didn't need that right now. He helped us every step of the way, was honest and straight forward, kind, thorough, and very knowledgeable about his product and why we needed the exact items we purchased. Absolutely would recommend them every single time!
Chris Wilson (01/30/2020)
Worst experience ever. Nothing was as I was told. A supervisor promised my gift cards would come with in 7 days. While filling or the paperwork to get the gift card it says it takes 6 to 8 weeks! On top of that you have to send money to them for them to send you a gift card. Never in my life have I had to send money to get a gift card! The technician was very friendly but failed to mention there were prorated charges until i was on the phone confirming my services. He said I didn't have enough equipment credit to install cameras and suggested I purchase camerasand install them and then I would have cameras. Also I was never told there is a 3 year contract until I was on the phone with customer service confirming my service. I have never been so disappointed in getting services before in my life.
John Thomas (09/09/2020)
What an awful company lost my apartment and home so I have no place at the moment for their services yet they still make me pay over a grand for the contract I cant use im homeless have nothing left and this horrible company doesn't care
Kathleen Bryan (06/17/2019)
The technicians were very knowledgeable and personable. I know that they wanted to sell me as much equipment as possible but worked with me on scaling down to build an affordable starter system.. Nicely Done!
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