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Susan Gates (06/23/2011)
They listen to me and ask anyone who knows me that is difficult to do. I want things done right and the service was at Desks was great. I did house cleaning today to make room for several pieces of office furniture. I don't know if I have ever been treated better. Thank you much.
Michael Kotok (01/29/2017)
Probably the worst buying experience I have ever had. And I have probably bought well over $100,000 worth of office furniture in the past decade. I ordered the product from this company in September 2016. They finally arrived today, end of January 2017 to install the product (third time for one desk). And they will have to come back once more as the desk still is not right - the desk was supposed to have two holes drilled in it...No holes. Twice they came with the wrong color desk, which was of course, everyone else's fault but theirs. I emailed the owner to engage in a discussion of my dissatisfaction. I heard nothing back. Their actions convey that the customer does not matter. In the past, whenever I have ordered furniture I was required to acknowledge the design and sign it. I never saw the design (though it was emailed, and the design was on a page that was after a page that said page 2 of 2) just the order, which I did sign, assuming that the salesperson fully understood our needs. In the end, the wrong parts were ordered, the wrong colors were ordered and we did not get what it was we requested. And a few parts I paid for I did not receive, nor did I receive a discount. I just ordered a dozen workstations for my office and there is no way I would have even considered buying from these guys. > They were supposed to call and come to drill the holes for the grommets. And they didn't call, nor did the come. So I did it myself. But, when we moved the desk away from the wall, we found out that it was not assembled, it literally fell apart. It was not even screwed together. These guys are junk merchants, don't care about their customers and don't even know their own product. Highly my next communicaton with them will be from my attorney.
Bryan Boam (09/11/2017)
These guys always go above-and-beyond for me. I only buy from them because their installation guys alway help move things around that they don't need to just because they are good people.
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