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Purple Factory Outlet
Purple Factory Outlet
Purple Factory Outlet
Purple Factory Outlet
Purple Factory Outlet
Purple Factory Outlet
Purple Factory Outlet
Purple Factory Outlet
Purple Factory Outlet
Purple Factory Outlet
Reviews
Amber C (10/28/2020)
I have heard amazing things about Purple but wanted to actually try it out so glad I found the Purple Outlet store. Neal was the employee we worked with and to say he went above and beyond is an understatement. He was patient, kind, personable. He listened to the concerns and answered questions. He gave recommendations and actually provided answers as to why he gave those particular recommendations. I felt he was knowledgeable and answered all our questions. He was willing to help with different products as well - explained the differences between the different pillow types and sheet sets. They do not work on commission, but wanted to give Neal a shout out because seriously - he is awesome. The pick up was super simple too. Had we known we were going to purchase we would have gone with our truck, but instead they were willing to hold it until we could come back. We were able to pick up our mattress the next day and it was an easy process and I had my bed to sleep on that night (instead of waiting weeks when you order online). Because they're an outlet store they also have a couple different options than you would online. If you're on the fence - go to this store. Everyone I spoke to was kind and willing to help. It was clean and they have measures in place to help keeps things sanitary.
Marshall Newell (11/07/2020)
I've had an amazing experience here. Bryan was incredibly friendly and knowledgeable. I got the hybrid 2 and I can't say enough good things about the mattress. I would highly recommend going to this store if you're planning on buying a purple.
Rory H. (12/02/2020)
10/10 would recommend. I got a 3” King Hybrid Premier and it has been amazing! I was worried dropping such money on a mattress but after a week of ownership I can confirm there are 0 regrets! It also came with two free face masks!! 🍻!!
Michael Smith (10/22/2020)
We bought our first Purple online and loved the experience and the mattress. This store experience was even better. Great prices and great service. Chris was super helpful in answering all our questions and getting us what we needed.
Jeffrey Heyman (08/29/2020)
The factory outlet is easy to spot while on 300 west. Be mindful of the TRAX lines to the south of the store and cement islands in the middle of 300 west. Ample free parking and the entrance is easy to spot. The showroom is well sized and they provide a clean cloth to place on the test pillows as you try out the various options. The staff was polite and well informed and there was ample inventory on site. The customer pick up area is tight and requires a 3 point turn to get out off as there were wood pallets scattered near the dumpster.
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