Mattress Firm Clearance

Purchased a Purple 4 from Mattress Firm. Nick was the salesman that assisted us. He was very courteous and knowledgeable about the choices available. I did some extensive research prior to shopping and everything he mentioned was correct. Once we decided, we were in and out in 30 minutes. The store has a great variety at different price points. It’s worth the stop.

The employees at this location deserve 6 stars, Justin did a awesome job helping me pick a mattress and was very patient and helpful. HOWEVER, whoever is responsible for scheduling deliveries and the person in charge of hiring the delivery employees needs to look for another job that requires less attention to detail and organization. I had a window of delivery between 12:30-2 Just to get a text at 11 saying they’re there!! I called and an unenthused employee with the worst of attitudes told me he needs a signature, I told him I’ll let my neighbor sign, called my neighbor immediately and called them right back but got no answer time and time again, in the mean time Justin was doing whatever can to fix the situation. Eventually I got a call from another delivery employee with the same horrible attitude, he asked if it was my neighbor to the right and closed the phone the second I said yes!!! I can’t make this up!! SIDE NOTE TO HR: if you permit your employees to call and text customers, then they’re apart of your customer service team, and if they represent poorly, it reflects negatively on the shop location and the brand in general, even tho it’s not their fault. But what do I know, I’ve only done Marketing for about 12 years. Let’s just hope everything gets delivered without damage or otherwise it’s gonna be on YELP, FB, IG, you name it. With pictures. Cheers Mattress Firm ud83cudf7b

Nick was very helpful in finding my Mom the bed that she was looking for. Customer service was phenomenal!!!! Thanks again Nick

Nice and friendly service. Very knowledgeable on the products they have and what would work best for me at the price point i was looking for.

The gentleman I spoke with really helped find a good bed for my sleeping habits and something that’ll help me sleep better would 100% recommend to anyone