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Detailed Information
Openning hours
  • Monday 11:00 AM – 5:00 PM
  • Tuesday 11:00 AM – 5:00 PM
  • Wednesday Closed
  • Thursday 11:00 AM – 5:00 PM
  • Friday 11:00 AM – 5:00 PM
  • Saturday 11:00 AM – 5:00 PM
  • Sunday 11:00 AM – 5:00 PM
Photos
Namco Pools
Namco Pools
Namco Pools
Namco Pools
Namco Pools
Namco Pools
Namco Pools
Namco Pools
Namco Pools
Namco Pools
Reviews
Deborah Passamonte (10/18/2020)
What great customer service! I recently bought a Storm hot tub at the Salem,NH store. Andrew and other employs have been so friendly and helpful.
Timothy Cranfill (09/24/2020)
Namco in Peabody totally screwed up when ordering my pool. The Salem location was able to resolve the solution and go above and beyond. Andrew and Sean got me scything I needed and made everything right. This is the only pool store I go to. They are out of the way from me but they took care of me.
Doreen Silva (09/18/2020)
A shout out to Shaun & Andrew for taking the time to help with an online order that the corporate office was non-responsive on. They were very helpful even though my order wasnt through them. 5 stars for customer relations! Thank you for taking the time for me.
Ryan Miles (09/12/2020)
I recently ordered a pool from the corporate office of Namco online. After receiving my pool, I began installation and found I was missing 1 part of the rail assembly. Instead of dealing with corporate, I contacted the Salem branch and without hesitation they took the needed part off of their floor model so I could complete my pool. About 2 weeks later my brand new pump stopped working. Again I contacted Salem, and again they took the pump and replaced it immediately. I have rarely dealt with a group that is so willing to help, and will bend over backwards, even when I didn't buy the pool from their location. Whatever I need for pool materials in the future, I will make the 1/2 hour drive, passing all other stores, to work with them.
Michael Perkins (06/25/2020)
I was having trouble with an order placed weeks ago through the online store. Customer service never responded after multiple email and phone call attempts. I reached out to the Salem store and spoke with Andrew. He was awesome. He went above and beyond to get my issues resolved. What corporate could not do in 3 weeks he did in 2 days. I really appreciate the hard-work and focus on customer service. Go see Andrew, you are most certain to get great customer service and a great assistant manager.
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