GameStop

Only game store still im business. They have everythimg you need and they buy old games that you wouldnt get much for at a pawn shop.

I went in tonight to exchange my son's Xbox controller. They informed me that the boxes on the shelves are just for display. So I asked them to order one. My cashier had to ask the second cashier how to do that without my receipt. The second cashier told her use my phone number. The second cashier was on her phone and dealing with a customer. The other customer was having her ps dealt with. And her cashier couldn't even figure out how to turn it on. Now back to my cashier she couldn't figure out how to do what I needed she was only looking at my last 5 transactions. Cashier 1 told cashier 2 that she couldn't find it. I told her it was purchased last may. She then asked if I bought the warranty. I told her yes. Then the 2 cashiers came to the conclusion that without a receipt or sticker on the original box they couldn't exchange it. I told them they had to go into my actual account not my recent history to find it. They didn't know how to do that. When I original tried to return my controller in January the cashier told me to tell them to go in my history to find it not my recent activity. These two incompetent morans couldn't figure out how to do anything. They were too busy not listening to me the customer to do anything right. Why would my box have the original sticker considering it was bought at game stop but they originally ordered it for me because they were out of stock at that time too. That's also why I don't have an original receipt. Maybe if they would listen they could have been informed. I told them they were stupid and didn't know how to do their jobs to which they responded at my back because I was leaving thank you and started laughing. I'm tired of going to this game stop and having nothing but issues. Why does gamestop keep hiring people that know nothing about gaming.

I've always loved the fact that Gamestop employees treat people like family, and this one is no different

They are awesome. They answered all my questions. I just need some help not enough help in there.

Had the case for game i wanted but didnt have game