Map
Detailed Information
- Place Types Furniture store
- Address Crossing At Walkers Brook, 50 Walkers Brook Dr, Reading, MA 01867, USA
- Coordinate 42.5202242,-71.090348
- Website http://www.jordans.com/content/about-us/store-locations/reading
- Rating 4.6
- Compound Code GWC5+3V Reading, MA, USA
Openning hours
- Monday 10:00 AM – 7:00 PM
- Tuesday 10:00 AM – 7:00 PM
- Wednesday 10:00 AM – 7:00 PM
- Thursday 10:00 AM – 7:00 PM
- Friday 10:00 AM – 8:00 PM
- Saturday 10:00 AM – 8:00 PM
- Sunday 11:00 AM – 6:00 PM
Photos
Reviews
Very happy with the furniture and service I received from Jordan's in Reading. Brandon Fox was our sales rep and was extremely helpful, knowledgeable and easy to work with. Not only did he help that day but he was also able to help resolve a delivery issue I had which I emailed him about a week after my purchase. He promptly called me instead of emailing me back and resolved the issue in a very quick and effective manner. He was professional, polite and proficient at his job. I will always go back to him whenever I need something from Jordan's. Highly recommend him as your sales rep and the Jordan's in Reading
Good morning, yesterday my friend Cathy took me to your Reading store to find a recliner couch and a love seat. We were welcomed at the entrance by the most upbeat pleasant sales representative Brandon Fox. I told him what i was looking for and he took us directly to the location in the store that had what i was looking for. He spent a great deal of time with us helping to select the material for the couch and pillows never giving up on my many changes.nnBrandon was professional, exceptional, pleasant, patient and extremely knowledgeable of his surroundings in the furniture business. I could not have done it without him.nnJordan’s is very fortunate to have such an exceptional employee.
I have mixed feelings about Jordan's. I'll start with the positives... The store itself is great and they have a lot of good looking furniture with plenty of options on style. The price is above average, but the quality of the pieces seem to be worth it. Their customer service is also pretty great.nnHere's the primary negative I have... I've ordered a dresser + mirror and dining table + chairs from them recently. Half of the items arrived in my home with some damage to them. Again, the customer service has been great, they've been able to swap them items out for me for free, but in one of the cases i had to swap out an item multiple times. Some of the items still have some minor cosmetic defects, but I decided i was tired of dealing with it and could live with the minor damage. It's great that they are so willing to fix the issues, but it would be much better if I didn't have to deal with it in the first place.nnI'll probably go back again, but I'm probably going to try out some other furniture stores and see how they compare.
I purchased a new mattress and a base that raises the head and feet up and down in the Reading store in early Aug. the sales person was Debbie and she was wonderful. When I told her about all my arthritic pain, she directed me to just the right mattress. I was so pleased that 4 days later, I brought one of my best friends there to see Debbie and she bought the same set as me. I’ve had my set for two nights and it’s so comfortable that I don’t want to leave my bed in the morning, The delivery men were professional and efficient. My son bought a mattress there a few years ago and also is very pleased with his purchase. Thank you Debbie and thank you Jordan’s furniture.
Jordan’s has an excellent selection in a fun atmosphere. Tim helped us out and was awesome! Helpful, knowledgeable, friendly, and not at all pushy.nnHe let us take our time while we walked around with two small kids and sat on what felt like every single couch until we found the one for us.nnI honestly couldn’t ask for a better sales person. Available but not overbearing can be hard to get right but Tim nailed it!nn10/10 would recommend the Reading store and Tim Hunt.
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