Casper

Very helpful staff. Great looking products.

I had a very pleasant experience at this store yesterday! The store manager Franko and his associate were both extremely kind and helpful. I REALLY appreciated how clean and cozy the store felt, unlike a couple other mattress stores I went to that just felt outright icky. Franko was steam cleaning mattresses as I came in for my appointment and again after I finished up trying them out.nnEach mattress has its own private little bedroom nook with curtains which cut out any and all awkwardness you would typically feel while trying out mattresses, this really helped with the decision making as it allowed me to actually get cozy in complete privacy. They also let you try out their pillows inside a fresh and REAL pillowcase and not just one of those weird paper covers that somehow still feels icky and totally ruins the feel of the pillow.nnAs for the products, I was there to decide between the Wave Hybrid and Nova Hybrid. Both are insanely comfortable beds and it was a really tough decision but I ultimately chose the Wave Hybrid as it had a bit more support in my lumbar area which is very important to me with my two lower lumbar fractures. I liked the store and the products so much that I ended up ordering an entirely new sleep system including everything except the bed frame and now I’m dying for it to all arrive in a few weeks!nnThe mail order mattress market and process is totally overcrowded and overwhelming and I think it’s really really cool that Casper actually has retail stores that give you the opportunity to try the products before you spend the money. I really hope that this review helps anyone struggling to decide on what to order. Just close all those open browser tabs right now and head down to Casper to talk to my dude Franko ASAP!