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Pottery Barn

MARKETSTREET, 700 Market St, Lynnfield, MA 01940, USA

Map

Detailed Information

Place Types Furniture store
Address MARKETSTREET, 700 Market St, Lynnfield, MA 01940, USA
Coordinate 42.5152454,-71.0353516
Website https://www.potterybarn.com/stores/us/ma/lynnfield-marketstreet
Rating 3.7
Compound Code GX87+3V Lynnfield, MA, USA

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 8:00 PM
Sunday 11:00 AM – 6:00 PM

Photos

Reviews

Jed Kelly (10/05/2020)

Do Not Go!!!!!! We have bought $9,000 of merchandise from this store. The first time we made our purchase we opted in for the 0% twelve month offer made by the store associate. My wife recently made another $1,100 purchase and the store associate gave us a 12 month 0% offer. However, when we paid the full amount of the balance for first items we purchased 12 months ago we were charged $490 in interest despite making the full amount on time. We called the store to help us and they did nothing to help us, not a great way to treat loyal customers.

Nathan Bennett (10/05/2020)

Very helpful and knowledgeable staff

Merilane Da Silva (04/17/2019)

I just visited Pottery Barn with my husband at the Lynnfield location and we will definitely not return. We recently purchased our home and had gone into the store for a few things we were looking for. What an unwelcoming store! Not only is it unwelcoming, but it lacks customer service representatives who are culturally competent and can serve ALL their customers without bias. We walked in, no one said “hello” or “welcome.” As we walked around the store, we stopped to look at an item. There were two older white women less than a foot away from us and a customer service representative approached them and asked if they needed any help. They replied with a “no, thank you.” Then, the same customer representative looks right at me and walked away. Didn’t ask if we needed any help or a simple hello. Why is that? Do I look too urban for your store? Or is it because I was a few shades darker?

Elaine Champagne (06/14/2019)

I called the store to ask a question regarding bedding products that were on sale. All three times, I was placed on hold for at least five minutes and I eventually hung up. I called back again the next day and Sarah told me it was very busy (again) and she would call me back. The call never came. I don't understand how a store that carries such high end products can have the worst customer service ever. You get better service at Kohls! Doesn't this company recognize the importance of customer service?

Sean Ward (12/28/2018)

Horrible customer service. Did not get any “hello’s” or help while shopping at this location. Would give this 0 stars if I could. Bought a few things and had problems at the register with one item being more expensive than the other same item. Manager came over (Donna) and didn’t say a word to me. Proceeded to argue with me because they had discounted signs out that had expired for the items I was buying. Awful experience overall.

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