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Offenbachers Home Escapes

292 Sunset Park Dr, Herndon, VA 20170, USA

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Detailed Information

Place Types Furniture store
Address 292 Sunset Park Dr, Herndon, VA 20170, USA
Coordinate 38.9573034,-77.3734717
Website http://homeescapes.com/
Rating 4.9
Compound Code XJ4G+WJ Herndon, Virginia, Unit

Openning hours

Monday 10:00 AM – 5:00 PM
Tuesday 10:00 AM – 5:00 PM
Wednesday 10:00 AM – 5:00 PM
Thursday 10:00 AM – 5:00 PM
Friday 10:00 AM – 5:00 PM
Saturday 10:00 AM – 5:00 PM
Sunday 12:00 – 5:00 PM

Photos

Reviews

Xavier Rojas (03/12/2020)

Armando Gaytan was so pleasant to deal with from the customer standpoint, he listened to all of my needs and wants and tailored his knowledgeable recommendations based on the information I gave him. His patience was impressive given that I am admittedly hard to deal with. I did not feel as though he was pushy or out of line. It was apparent that my needs came before his commissions. I would recommend Armando to anyone and I will surely do business with him in the future. You have a gem on your payroll!!

Anna Thoreson (03/14/2021)

We replaced our 27 year old tub with a Caldera brand tub. We had space restrictions so we got a smaller tub...the Celio. What a GREAT tub this is! The jets are phenomenal and the tub is so quiet, unlike that 27 year old loud dinosaur we replaced! Jackie was our sales rep and she provided awesome, no pressure, laid back customer service. The delivery guys (W.H.A.T.) were awesome too. 4 guys and they worked together like a well oiled machine. The tub was wrapped up so well when it arrived there was no chance for any damage to the tub at all. Even the service tech, Dave, was a great guy! He came to install the cover lifter and the clips for us, along with the Ozone piece and to make sure the tub was operating correctly. We would definitely deal with Offenbacher’s Home Escapes again and recommend you go see them too!

Darrell Gehrt (09/24/2020)

We bought our Caldera Spa from Rosanne at Home Escapes (now Offenbachers) five years ago. We still soak every week. Our kids, now 16 and 13, both play sports and they love to soak as well. Best advice, which i didn’t believe at first, is that the spa becomes another living space. My best conversations with my 16 year old son are when we are sitting in the tub. No phones, just talking. Both the sales experience, and the service have been phenomenal as they are very responsive. That said, in the five years I have owned this spa i have not once had to go into the service cabinet. I run the Frog system, change water 2-3 times per year and just take care of the water, and no other maintenance. I have proudly referred several of my friends who have also bought and raved about their experience with Rosanne, Dave, and the entire Offenbachers/Home Escapes crew. If you are thinking about a spa, you owe it to yourselves to talk with Rosanne and team. You will be happy you did!

Robert Forrester (10/27/2020)

Jodie was great in helping us make our selection. We had a good selection; fair pricing and a great crew for delivery and set up. We’re very happy with the new furniture for our screened porch. It replaces a set we bought from Offenbachers over 29 years ago. That set still has life on the patio below the porch.

Karen Aragon (10/15/2020)

My family purchased a hot tub at the start of the pandemic, and while it took longer than originally planned (because of the shut down) Offenbachers was very upfront with me on length of time, and kept me updated throughout. When we finally got it - from delivery (delivery guys were amazing!), to set up, it was worth the wait. I highly recommend purchasing a hot tub from Offenbachers - fair price and great customer service

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