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buybuy BABY

24670 Dulles Landing Dr Unit 130, Dulles, VA 20166, USA

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Detailed Information

Place Types Furniture store
Address 24670 Dulles Landing Dr Unit 130, Dulles, VA 20166, USA
Coordinate 38.9334061,-77.5208596
Website https://stores.buybuybaby.com/Dulles-VA-20166-3113?MCID=YT_YEXT
Rating 3.5
Compound Code WFMH+9M Dulles, Virginia, Unite

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 10:00 AM – 9:00 PM
Sunday 10:00 AM – 6:00 PM

Photos

Reviews

Bernadette Warf (04/01/2021)

for some reason, the manager Mindy or Mandy did not want to take my return. I bought a sit me up chair for my 3.5 month old daughter. I opened it to try but unfortunately it was too small for my daughter. So i went and ask about the return, the manager said, she wouldn't take it because it was open. i mean, of course i will have to open it because how would i know if it fits my daughter or not. she was rude too. so make sure if you buy something, make sure to ask about the return policy!! Seems like she just make up her own return policy--because i called the corporate to ask and told me she should take it back. i did not go back and did not want to deal with her and her own policy!!

Sophia Shefa (01/01/2021)

I’m so impressed with the great customer service provided by the manager, Chris. He assisted me in picking out a car seat which meets my needs. He was beyond helpful and patient with me. Thank you for the amazing service, Chris!

Courtney Rouhi (10/08/2020)

I have to give this place one star because of the horrible customer service. I do not think they are trained properly. It is almost awkward to try to work with the people here because they don’t know how to complete simple tasks.

Jalwirtus Pankaras (09/29/2020)

Don’t waste your money going to this store. If you don’t have a receipt they automatically deduct 20% of the price of each item. Buy buy baby does not have a 20% off coupon of all the items you buy so why are they deducting so much? The staff is rude and irrational. I tried to let the manager know this but he was rude and condescending. You’ll find the same or better products online or other stores. It takes us over 35 minutes to get to this store to get poor customer service.

Howard Smith (06/13/2020)

2020-06-13 called twice, spoke to Terry and she was really nice, asked her to send someone to my car to pickup a dress that had the store security device tag still on it, she told me to pull up to the curb, someone will be put in a few minutes, guy came out, took the dress and removed the store security tag. Had to have my receipt with me. Was a gift or online purchase.

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