Snyder Swimming Pools, Inc.

Eddie from Snyder Pools made the pool and features selection process easy. He was pretty spot on with the timeline and quote. Eddie came out to the site a couple of times to make sure the project was moving along and check in with us which gave us piece of mind.nnThe person who did the grading ended up giving us more flat yard then we had originally which we greatly appreciated. Eddie and his crew went above and beyond when the pool arrived from the manufacture late in the night, they worked in the dark to set it in place. It didn’t look like an easy task yet they handled it like pros. When an issue arose with the neighbor Eddie was responsive and helped resolve the issue professionally. I think that spoke volumes of how much he’s invested in his business. I would do business with Eddie on other projects and recommend him.nnIt was a busy year for them and I can’t imagine how many customers probably called and emailed him daily. This is where mutual respect, understanding and patience can go far. I would check back with Eddie for next steps and provided my expectations and then was patient to hear back from him. It helped to cc the office or those involved to coordinate communication. The office team was responsive to questions about contracting, payments, scheduling or getting referrals for patio and fence vendors.

I want to start this off with saying that I never write reviews but I need too for this place. We can start off on the install. Install for my above ground pool was trouble from the start. They were 3 weeks late on install. The builder over dug my yard (2ft) and charged me an additional $700 for the land being rocky. After the pool was built and I put water in it. I let it sit for 2 weeks then decided to go in. The dirt was not compacted correctly and I can feel 3 full size boot prints in it. They left all the “extra” dirt off to the side instead of putting it into the woods 5ft away. Since they dug extra I had to put a retaining wall in for my above ground pool. $3200. So an extra $3900 for the pool. Then I called them to winterize the pool at the end of the year. They charge me $270 and told me that I needed to buy my own pool cover. They told me to buy a 28ft pool cover for my 24ft pool. Making it easier to install. After they came to winterize the guy told me that the cover was to big and I need to purchase another cover. They wanted to charge me 170 to buy from them. After I bought exactly what they told me. I strongly recommend not using them. I figured with them being the most expensive that I would get the best work and I didn’t. I honestly probably could of done a better job installing it myself. Contact other companies to install your pool and thank me later

I gave Synder Pool a 5 because of 3 reasons:n1. We called in March, and by May we had a pool bought and professionally set up.n2. Free water testing at their facilities, and they write and tell you how to fix your pool water . Today .... my pool was good and did not try to tell me different.n3. Snyder had me go to Pool School. Sammy took me through the information with My filter and pool , and answered any questions.nThat is why I gave it a five.

This company stood us up for our at home appraisal after communicating through email and phone conversations with the owner! Never bothered to return a call even after calling their office multiple times and leaving messages with the secretary. Very unprofessional!! We were so looking forward to a pool possibly this year and because of this company we will be waiting at least another year.

Great advice. Great service.