USCIS Helena Field Office

Jerry was such a sweetheart, such a kind man. The staff was great, in and out in a few minutes. Facility was very clean and easy to find .nnThey accept walk ins (: my appoinment was set for a later date but as I’m traveling out of state decided to stop by and see if I could get the process done early and I was able to , so happy.

It was our second time going there and we can't wait to go back again just to see Jerry. We've waited for almost an hour, but Jerry made the time fly and made us more confident before the interview.

Even though it's an intimidating process, Jerry explains what's gonna happen and keeps the mood light. Everything seems to flow smoothly and makes me wish that all government offices is as good as them. It took as 4 hrs to get there but I can definitely say that Jerry is worth the travel. I wish every office has a Jerry.

We have had to make the trek here a couple of times for my husband's immigration process. Each time, the employees have made an otherwise stressful experience very pleasant. Other government employees should take notes from Jerry. Such a nice gentleman! :)

I had a great experience at this USCIS office. Jerry welcomed me with a smile and set the tone for a fantastic experience at my AOS interview by introducing himself as well as his colleague at the front door. The employee leading the interview was very professional and nice. She made the interview very pleasant and efficiently gathered all the information she needed. Great job everyone at this USCIS office!