Kohl's

Great Amazon return area. They give you a coupon for 25% off at Kohl’s that day when you return something. They have a good selection of clothing and other things you would find at a department store.

It's Kohl's. You're not exactly expecting Niemann Marcus. Store was clean and they disinfected after every customer. Check out lady was nice, and had a discount code that was 5% more than the one I had so gave it to me. Walked out to the car and realized I forgot to use my gift card. Went right back in and return/repurchase with gift card was done within 10 minutes at Customer Service. The woman at Customer Service was very sweet, which was nice. She was probably tired as it was getting closer to closing time and near Christmas.

They certainly have good deals.nnBut... They didn't answer the phone when I tried a couple of occasions. Their website indicated that they had what I was looking so I just went there. Had a hard time finding the product and nobody came when I asked for assistance.nnThen to get up front to a long checkout line and them only having two cashiers. Heck they had more cashiers at the return line. Just reminded me why I do most shopping online.nnYour experience may be different than mine. Bottom line though is that I got what I wanted...

Found what I was after. Lot's of good stuff, but the prices could be slightly lower.

Kohl's is the best. They are so patient and customer service oriented. My last to hard transactions were handled well all the way through. The first one, I had a return that we, frankly, forgot about and the customer service team took the time to look for a shirt that was no longer in stock so that I can get the proper store credit. The second hard transaction, was first due to a sweet older lady telling me that, I should have received a coupon online for my transaction. When I replied that I could used that information yesterday on my transaction, she suggested to go to customer service. Who immediately, were helpful. I felt bad because the young lady had to return the entire receipt and then diligently re-rung all my receipt. The older lady help me save close to $50 on my over $300 purchase the night before. When you know, you Kohl's, I guess. Thank you customer service team!!!