Consulate-General of Poland

Wypas. 20 minutes and I was out of there.

Professional, friendly and fast service. I only wish that in case of something unexpected, such as closing due to coronavirus, the consulate posts notification sooner on their website so the public is always well informed. Overall, very pleasent experience.

-1 star, and I don't believe real customers will give 5 stars.nIs there a way to contact this place???nFor the forth day I'm trying to call and email (calling like 20 times a day)nIs anyone work there??? Helooooo

Updating my review as I finally got my apt and went yesterday. It went smoothly and everyone was friendly. They make you scan your belongings and go through metal detector and adhere to COVID protocol. The person assisting me was pleasant and thorough. Bring cash as they don’t don’t accept credit card and take photo at 218 Madison ave because standard passport photos in cvs or Walgreens don’t have the biometric requirements that you need for polish passport so save yourself the headache. It wasn’t easy getting my appointment but I learned that you have to go online at 9 am and 4 pm during weekday and keep refreshing the page for a few minutes and submitting the amount of people for appointment and then an availability will eventually pop up. I am happy that within 8-12 weeks I will have my passport. Thank you.

Zero stars !!! I have been trying to make an appointment to renew my passport for over a month now. There is no help, nobody picks up the phone plus there is a sarcastic ping pong game over email communication if they decide to respond, offering absolutely NO help whatsoever! Their claim to fame is to send you e-konsulat website that does NOT work in regards of setting appointment for your visit. No matter what time you are trying to make appointment ( 9am, 4pm or 8pm when the new available dates should be released ) there is a notice “ brak terminów do..” and the website doesn’t allow you to choose any date!! Is Mr Adrian Kubicki aware of all that? If you don’t offer your phone representatives to make app over the phone for people please fix the website so ppl can make appointment. I know an excellent IT who could fix your poor web navigation. This is XXI century but this consulate works worse than institutions in PRL.nAbsolute disgrace!