Home United States Minnesota La-Z-Boy Home Furnishings & Décor

La-Z-Boy Home Furnishings & Décor

11601 Fountains Way North, Maple Grove, MN 55369, USA

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Detailed Information

Place Types Furniture store
Address 11601 Fountains Way North, Maple Grove, MN 55369, USA
Coordinate 45.0923103,-93.4275557
Website https://www.la-z-boy.com/
Rating 4.6
Compound Code 3HRC+WX Maple Grove, MN, USA

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 6:00 PM
Sunday 11:00 AM – 6:00 PM

Photos

Reviews

Tricia Kalinowski (04/01/2021)

The salesperson was very helpful and warned us up front that there would likely be a 20 week wait for our furniture. She was very patient and showed us multiple styles so I could find just the right furniture. The big disappointment came when the furniture finally arrived, because I had wanted a small chaise lounger on one side of the couch. Instead, the salesperson talked me into an ottoman that she felt would be a better fit and take up less room. The ottoman is too big to use as a chaise by putting it on one end of the couch. The chaise/couch combo I wanted to buy would be 20” shorter than it is with the ottoman, and that would have been perfect, but now the only way I can use the ottoman at all is as a foot rest/coffee table. It all looks great and I love the color, but, it’s just not what I wanted. We put a lot of money into this furniture, and because it’s custom furniture, I have no recourse.

Eric Lauwagie (03/01/2021)

Good overall experience at La-Z-Boy. Best selection available on recliners due to customized orders for fabrics and bases. Danielle was very helpful and gave us all the info we needed. I'm happy she mentioned their price match policy because we took full advantage of that once we came back for our second visit and got $1100 off without any hassle. We'll be receiving our recliner in about 4 months so this rating is only for the store experience. Looking forward to receiving our recliner for our nursery.

Dana Strandmo (01/26/2021)

Great experience overall from ordering the product to its delivery. Communication could be improved as La-Z-Boy did not communicate order status at all from the order in September to delivery in January. An automated text message at 30-day or so intervals as to status should be easy to do as I was able to find out the status by calling, going through the phone tree options, and waiting on hold. If a salesperson can find the status then customer service software should be able to do the same thing.

Dana Golden (03/04/2021)

Collin was great and worked with us to find my 86 year old client the perfect lift chair. He let us buy the floor model so she could finally be comfortable right away! Great chair and service... We are so happy!

Joyce Minard (02/21/2021)

We made an appointment and the store got super busy once they opened. We were there for 90 minutes but got the job done. Glad we were successful making our purchase!

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