Erskine Interiors & Floor Center

I was very disappointed in this place. They have a huge selection of carpets and wood floors but there are no prices posted. We waited for a store assistant for a long time to come and help but every single time we wanted to know how much this or that cost they had to go back to their computers to check the prices. It was so painful that we just left. Maybe if the workers would have been more willing to assist I'd give 3 stars for their efforts, but they were lacking in that too. I do not recommend this place at all!

Very poor customer service. Went in and found a carpet we liked but wanted a larger sample just to make sure it would match woodwork and furniture. Sales person said he would order a larger sample to be delivered to our house this was on a Monday he said we should have it by Friday. Friday came and no sample. Called on Monday talked to our sales person and he said he would follow up. In the mean time we set up an app to have them come and measure our floor space he said they Charged 50 dollars to come and Measure our flooring space said they would deduct the $50 off purchased price If we bought from them. They came on a Tuesday measured the floor said they would have a price for us Wednesday morning Wednesday afternoon did not hear back from him called on Friday requesting the quote. The sales person we were working with did not have it ready and he would email it to us no email yet two weeks later. Also told him we have not received the carpet sample. He said he would order it again two day delivery should arrive by Monday Ordered it on Thursday said he would call on Monday to Make sure we received it. Well Monday came no sample no phone call no email. Called back told our sales person we wanted our 50 dollars back our sales person was coming up with all sorts of excuses and said he would have to talk to his manger and he would have him call me back. Well quests what no phone call. Very poor customer service.

Went to look at the new luxury hardwood. Ordered Linoleum for my laundry room and carpet for my living room. Great selection.

Always great service! John has helped us many times with honesty and great pricing. We will continue to use this local business. Can't recommend enough.

I highly recommend Erskine for your in-home flooring installation. I worked with the team at the Eden Prairie store and was immediately impressed with all the options/colors I had to choose from in luxury vinyl plank. My project consisted of laying plank over my existing tile, and replacing carpet with plank as well. The installers were perfectionists, efficient and professional. From quoting through project completion, Erskine nailed it.