Design 1 Salon Spa Gaines

Bailey did an AWESOME job with my cut and highlight. She took the time to figure out what my needs and expectations were and really showcased her talent with my highlight blend and tone. Bailey also did a great job cutting my hair and took the extra steps to make sure it was just what I wanted. I highly recommend Bailey!

Very clean, the people are exceptionally nice, and it's just a beautiful atmosphere. For a girls day, couples day or just simply pamper yourself, go there!

I gave 3 stars instead of a 5 because the last 2 times I came into to see Tracy at the Gaines location for a highlight and cut I left feeling like I didn’t get my money’s worth. The charge was over $200 plus they push the screen towards you to make sure you leave a tip. This last visit I asked for the highlights to be nice and bright however after she put the toner on my hair it was extremely dull looking. I think she realized her mistake because she kept repeating how wonderful the color was. I also feel if your paying for full highlights you should get enough put in to even your hair out all over your head. It was more like a partial but you pay for a full. When I asked for some nice layers to be put in my hair (twice) she just snipped the ends and barely cut my hair at all. The feeling I got from her was “it’s good enough”. There was no blending or going through my hair with her hands to check the cut or even asking me how I liked it. Even though she had an assistant the feeling I got from her was that she didn’t have enough time for me and wanted to move on to the next client. It was more about ... moving them in.... and moving them out. As crazy as this sounds I drove across the street to Great Clips and had the stylist put some layers in my hair for $15. Ironical it turned out pretty good. I’ll try a different stylist next time however Tracy should be mindful of the small things that matter and to listen to her clients better.

Nikki colored my hair and it looks so good i love it!! She was very nice and ill be making all my appointments with her from now on :) thank you! Really good job

The first appointment I had I was going in to dye my hair back to brunette. Great job overall besides the fact they missed a chunk of hair by my ear so that was still blonde while my hair was dark brown. When I went in a second time to get it darker a few weeks later, I walked out with dye all down my arm and my new shirt that I wore is now ruined due to hair dye all down the back and even a blotch in the front. In all my years of dying my hair the salon I went too never got dye on my clothes. I understand it can happen and having a spot or two on the shirt but this went all the way down the back of the shirt. Overall, I’m disappointed with how much the total was for the service I received, my hair cut was not what I wanted and with all the dye on my shirt.