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My Shoe Supplies

195 Kendall Point Dr Ste 3, Oswego, IL 60543, USA

Map

Detailed Information

Place Types Department store
Address 195 Kendall Point Dr Ste 3, Oswego, IL 60543, USA
Coordinate 41.715005,-88.298462
Website https://www.myshoesupplies.com/
Rating 2.7
Compound Code PP82+2J Oswego, IL, USA

Openning hours

Monday 9:00 AM – 3:00 PM
Tuesday 9:00 AM – 3:00 PM
Wednesday 9:00 AM – 3:00 PM
Thursday 9:00 AM – 3:00 PM
Friday 9:00 AM – 3:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Alex Ross (12/13/2020)

Not sure what's up with the negative reviews here. After an email exchange or two with the owners to make sure what I needed was in stock I picked up a few items in store. The owner was a super cool guy and took a good chunk of time out of his day to make sure I knew how to use the products I was buying and even threw in a freebie product for me to try out as I'm kind of new to leather restoration. All in all really great experience.

Melanie S (03/01/2021)

SKETCHY!!!!! Absolutely do not recommend using this company. Their website will allow you to order items that are not in stock. They will be sure to charge your card for the items and not send you any sort of notification that the item wasn't available. After your order arrives with missing items you'll have to try to reach out to their non-existent customer service to get a refund. I urge you to buy through any other company. No wonder their company has so many negative reviews.

Matthew Zobel (01/08/2021)

Placed an order on December 14, 2020. As of January 8, 2021 they have still not dropped off my item with the USPS and they refuse to respond to emails. I tried calling but got a recording saying they are not accepting customer service calls and to email them. I was forced to file a dispute with PayPal and a complaint with the Better Business Bureau after a final email where I told them I would be fine with a delay, but I needed some form of communication from them to confirm that they intended to fulfill my order eventually. I'm hoping to get my money back, and I will NEVER do business with this company again.

Stephanie Lamm (01/04/2021)

Hope your order doesn't have problems, because their customer service is non-existent. Out of 7 items I ordered, I received 3 incorrect items, 1 item did not arrive, and I needed to return another item that I decided I didn't want. I emailed 4 times and called 3 times -- left messages each time I called and got an answering machine. Nobody has responded to me in any way. Ultimately, I wasted money on this company and won't be ordering from them again.

Gonzalo Saldala (12/19/2020)

The worse customer service I have experienced. I was supposed to get my product within a week, two weeks later it is lost somewhere. The tracking number apparently don’t work anymore. I exchanged several emails and they just don’t care. I do not need the product anymore. This Company is a fake a scam, don’t buy from them.

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