Karls TV, Appliance & Furniture Sioux City

Staff isn't very helpful, they don't know what they have in stock, don't really act like they even care to help you find what you are looking for. My dad ordered a stove from them they didn't call and let him know when it was in he had to call them to find out then he said he was going to be there to pick it up that night and they didn't have it ready and acted like it was a big hassle for them to get it out to the loading dock because they were closing soon

From the moment I walked into the store it was a wonderful experience! I was asked if I knew what I was looking for and when I said yes they took me to exactly what I wanted to see. Their prices were more than competitive and even beat most of the larger home improvement stores. They were knowledgeable about the products and were kind and courteous during our time together. I couldn't have been happier with my experience at Karl's.

BUYER BEWARE!!! Ordered a stove, got it delivered last April 2020 it is still not operable today Feb 16 2021 coming up on 1 year anniversary! Been lied to, stonewalled, and now they are ignoring my phone calls. We are 2 hours from Sioux city So I am assuming they don't care because we are too far for them to service, and the must believe if they ignore me ill go away. I am going away as, for now on, they will be dealing with my lawyer instead of me. Buying anything from them would be a mistake.

We moved to a new house that we had to supply all the appliances. Nick at Karl's worked hard to supply us with our needs even though Covid made it tough. Would have given this 5-stars, but the installer's kept that from happening. The gentleman that installed the microwave was great but the other two who installed two refrigerators, stove, washer, dryer and freezer were another matter. We were never instructed on the operation of any of the appliances. They argued that the fittings the plumber installed for the gas stove was wrong even though the plumber told them he had over 20 years of experience. Eventually, the plumber installed the stove even though we paid for the other two to do it. The put the small refrigerator and freezer in the store room in the basement, but must have never checked that the worked. When we went to the basement to check on them after they left, the appliance were plugged in but not working. It seems the GFI was wired incorrectly so no electricity could have gotten to the appliances. But the installers didn't mention one thing about it. In fact when they left they said everything was installed and working. That was a lie. As I said, we were happy with buying the product, just not the install. Planning on contacting Karls as we don't know if the washer is installed correctly because is sounds like it is wheezing. But then it might be fine, because it does things weird that the manual says is fine.

Good experience very nice people customer service was very good all around good trip