Intellibed Corporate Headquarters

I have loved my Intellibed for over 3 years! Just had a warranty issue with it and they graciously replaced my bed. The whole process was pain free, quick, and efficient. They went above and beyond to expedite this for me at my request. Excellent customer service. I couldn’t be happier.

The purchase process was very easy and they made special delivery arrangements to meet my unusual but crucial need—at no cost to me. They were wonderful. The bed itself is the most comfortable I’ve ever had bar none. I would recommend it to anyone who wants a better night’s sleep. I got the adjustable base and love that too.

I was searching for a new bed and was overwhelmed by the number of options out there. After visiting a Mattress Firm and finding the sales people said they all wished they had Intellibed's I went and checked them out. My girlfriend and I got connected to a guy named Jesse who was great about informing us as to what their product had to offer and what other beds might provide in comparison. Jesse was incredibly helpful and informative throughout the whole process and we felt well taken care of. I am so grateful for the support and concern he showed throughout the purchasing experience and follow up calls [see below]. The bed shipped from Utah to New York faster than expected. One of the things that I ran into was not wanting to void the warranty due to improper set up for the bed. After talking to someone at Intellibed they were able to help me understand what I needed to do and how to go about ensuring the proper care for the bed. The first couple nights on the bed were a little bit firmer than anticipated, but I can feel the bed adjusting now that I have slept on it for two weeks. In all, I was impressed with the whole purchasing and customer service experience of Intellibed. They are caring people who want people to get a great night of sleep and are willing to work with you to make that happen! While it might be a while before I go shopping for a bed, I will nonetheless go back to Intellibed for my next purchase! I have already told family members about the company and encouraged them to buy!

These beds are truly fantastic! Our first ones burned up in the Camp fire. We did buy again. My complaint after the first purchase and this one is that they do NOT put on handles to turn the beds or move them!!!! The beds are gel like and extremely difficult to move or handle. Making life difficult.

Bought the bed at Sam's. The salesman was James Trammer. He was very knowledgeable, personable and helpful. He sold us on the bed very quickly with his approach. He was not pushy but let us lay on the bed while we asked questions and he demonstrated the features of the bed. The first time we were there we were under a time constraint and had to leave. Even though we lived an hour away from Sam's we were impressed enough to return two days later with some other questions we had and at that time purchased the bed.