Terra Spa

Terra spa is hands down the best spa in San Antonio!nVanessa is amazing and one of the most professional estheticians out there!!!nShe's certified and has years of experience in her field.nI don't trust anyone else with my skin care.nAsk for Vanessa you will not be disappointed she's extremely knowledgeable and super sweet!nEveryone is really nice and welcoming. Highly recommend!!

I read over the reviews before making my first appointment with Terra Spa and, although I read terrible comments, I decided to give them a chance. Bad decision. When I arrived for appointment, their sign still said closed. My appointment was at 9:30, but the sign on the door said they opened at 10. So I waited in my car like they told me so I could have my temp taken, and no one showed up for 30 minutes! I sat in my car and watched the receptionist drive up, at 9:45, but she walked in with sunglasses on her face, completely ignoring the only customer(me) waiting outside. She walked in and walked out and locked the door back and drove away. I thought she was there to let me in, but left and locked the door back! After she left, I left. I got a call around 10:05, asking if I was still coming for my appt. I decided to still give them a chance so I went back since I was still in the area. Another bad decision. The massage therapist didn’t tell me what to do(although this isn’t my first massage) and just left and only gave me probably 70 seconds to get undressed. The session was awful. She talked the whole time and body shamed me the whole time, as well, telling me I shouldn’t eat processed foods or give my kids processed food. She kept asking me if I injured my hip or sprained my ankle and I never have had any injuries. So unprofessional! She spent very little time in my problem areas and kept stopping to carry her conversation. I felt horrible from the constant talking, body shaming, and quality. I will never go again or recommend them to anyone.

definitely would not recommend this place for lash extensions. in less than 48 hours the majority have already fallen out. very disappointed

Renee is the best she can work out any muscle related problems you have even if you don't know you have it she is definitely worth seeing

The review is for a body wrap. Asked for an appointment via web. I heard back from them in four days - I had initially forgotten about the request. I requested a 10 a.m. and was offered an 11 a.m. slot, which I accepted. They requested a CC, which was fine . A form was sent to me via email outlining the COVID precautions and what to expect as well as a form to filled out on my phone.nA day prior to the appointment I was texted asking if it would be ok to come in at 11:30 instead.nMy opinion is that when a business asks me to change a time - for whatever reason, I am now accommodating THEM, not the other way around. Because, I was looking forward to the wrap so much I said yes instead of rescheduling.nWhen I arrived the door was locked and a sign posted said to wait in my car.nI waited as a previous client left and then received a text saying to come in. Most business greet you and say they’re glad we chose them, not here.The lady ( I use pronouns because no one introduced themselves) asked questions about my experiences with wraps and asked if I wanted to be measured. She seemed rushed. There was no one at the front desk, so that might have contributed to her demeanor. She wasn’t rude and we did have quick, superficial chit chat.nI was wrapped and set up. She came in a few minutes later with a warming cloth asked if I was ok and was left for an hour. The wrap was ok. It wasn’t stellar, I didn’t feel lighter or fresher or better. It was ok.nI’ve had wraps where I immediately felt SO much better! That wasn’t the case today.nIf you want in and out, leave me alone, don’t ask me any questions, don’t try to sell me anything , kinda place, THIS is the place for you!nThe establishment is clean and beautiful but i prefer a warmer environment. This place, while clean and beautiful, was simply not inviting because of the lack of personal attention and poor communication and promptness. It’s not what I’m looking for in a spa and won’t be returning.