Map
Detailed Information
- Place Types Furniture store
- Address 2347 Augusta Rd C, West Columbia, SC 29169, USA
- Coordinate 33.9837629,-81.1003847
- Website Unknown
- Rating 4.1
- Compound Code XVMX+GR West Columbia, South Ca
Openning hours
- Monday 10:00 AM – 8:00 PM
- Tuesday 11:00 AM – 7:00 PM
- Wednesday 11:00 AM – 7:00 PM
- Thursday 11:00 AM – 7:00 PM
- Friday 10:00 AM – 8:00 PM
- Saturday 10:00 AM – 6:00 PM
- Sunday 12:00 – 6:00 PM
Photos
Reviews
I went to the store in January of this year (2020). They had great customer service however I purchased a bedroom set that I paid for in full. The only thing that was missing was my nightstand which they told me I would get a call when it was delivered to the store. When I got home and put my bed together I noticed I was missing the plug that went to my headboard. I called the store and they say they didn’t see the piece there and that they would order it for me. They never called to let me know my night stand was in, I had to call them. I called every other week to check on the plug piece and they told me it would take no longer than 3 months before I receive my plug. While I was waiting on the third month to come by, I told my aunt they had nice bedroom sets. She purchased a full bedroom set straight out and they told her that a couple of her pieces would be there later. This was back in May. They called my aunt last week asking her was her things delivered to her home knowing they weren’t. We both have been calling and they have not came up with anything yet. I have called corporate multiple times and never received a call back. We still do not have what we paid for. I would not recommend this store!
These are great people at the West Columbia location. They will help you find what you need despite furniture being really limited at this time with the pandemic. One employee in particular, Curtis, just an all around great guy , very warm, sincere,and cares about his customers, not just about making a sale. All of my furniture purchases in the future will be made at this location, I trust them, and highly recommend them.
Great customer service, reasonable prices. I was literally in and out under 30 minutes. Salesman listened to what I wanted and made great suggestions. He also gave good advice on mattress care. Will definitely be back!!
Outstanding customer service. Curtis is very kind and helpful, he goes above and beyond to look after his customers. This place has good furniture and bedding at really affordable prices as well. Just the customer service alone would get us to return to this store next time we are furniture shopping. Well worth the trip. Thank you to Curtis for all your help.n- Talea and Ryan
I don't make reviews but I just had to do this one. Paid over 1k for a living room set. Started the process in July and paid the set off on October. Was told that the set was ordered and on the way. My wife and I would call and drop in to check on the status of the furniture and was told it would be in mid November. Mind you their website says the furniture that we ordered is in stock at every store but when it came time (mid November) to get the furniture we are told they no longer have the set because it was discontinued. A whole month and you just saying it was discontinued???? When we requested a refund we were told we could not get it but we could use it as store credit. We paid our money for a set we liked and looked forward to getting! Their website states that the set we ordered was in stock at every store but we were told that the website was lying and dont trust it. It's your website!! I feel that we should get a refund due to the fact that we did not cancel our order nor did we break any agreements for getting the furniture. Stay away from this store! Will see how this play out!
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