The Container Store

Container store always has a great stock of items and will order anything not immediately available. The store staff are always very helpful with ideas and products to solve any level of storage need.

Good selection of different options. Good customer service. Would be nice to be able to order specific items when they are out at the store.

I went in looking for a container to hold rolls of wrapping paper and the friendly sales person gladly showed me the 3 styles that they had and walking through the store I found other items to help me with organization.

I called in to inquire about shopping options as I am working on a project in my home and am also in the process of moving. The timing of everything is inconvenient for me and I wanted to be able to securely manage what I could, in terms of organization and packing options.nI am considered an essential worker right now, so I do understand and respect all health and safety precautions. However, the call I had with the store representative was discouraging and distasteful. Will not be shopping at this location, ever.

I think most people that choose the systems from The Container Store are going to love them. Then I think there is that small portion of people like myself that are just not so impressed once you see the finished project. Grant it we have not put our clothing back in yet because I am just trying to let it wear on me, but overall, I am not that impressed especially for the cost.nnI will admit that part of my disdain has to do with the store’s mistake of giving us some of the wrong materials. Which required me to have to drive over to the store on Sunday to get the correct pieces so we could finish the project over the weekend.nnMy next issue happened the day before when my husband and son went to pick up the materials. I sent all the receipts and packet they gave me so they could provide proof in order to get the stuff. All my husband said was my name and they brought it out, helped them load it and he signed a signature and they left.nnI am a bit surprised that you don’t have to scan something, bring something or have a designated person show proof. Honestly, I am not thinking the worst, but I am thinking of all the stores that require you to provide proof before leaving with your purchase. I asked the Operations Manager about this and she said they have never required that, and they do not because they have never had a problem with someone else taking anyone’s purchase. I said I hope that continues but you all would not have wanted me to be the first customer it happened to. Of course someone would have to know you have something to pick up and your name but people talk and I talked a lot over the past two (2) weeks about this closet system and for the cost – I want someone to make me show proof that I paid for it, that’s all.