Extreme Audio

Brought my vehicle there for a new head unit and back up camera. I also requested them to run a set of RCA's to the back of the car since they would have to run camera wiring back there as well. Was greeted by a young man who was very helpful. I discussed my needs with him and I used his suggestions as to what products to purchase. Thats where the good part of this review ends.nnThe older man has zero customer service skills at all. Any interactions with him resulted in an attitude of contempt and the feeling that he was being bothered. Regardless the price was right for the services I understood were to be rendered so I left my vehicle with them and waited on the call to pick it up.nnWhen I picked the vehicle up the young man spent the time to show me the head unit features and whatnot. They installed a back up camera, and I was under the impression that they would run a set of RCA's from the newly installed head unit to the back of the car, because they had to pull interior panels off to run the camera wiring. Instead, they coiled the RCA'S and left them under the dash. I took the vehicle regardless with no real explanation of why they didn't do what I had discussed with themnnIn the next couple days I found the rear speaker audio was very low. I was going back to get a sub box from them and some I stall parts so I would bring it up then. When I brought it up at the store with the young man who sold me the setup, he made the attempt to take a look at it. That was until the older man made the judgment that the factory Bose amp was going bad, and it a as at fault. Without looking at the car. Purely dismissive.nnSo instead paying them to troubleshoot it and fix it, I did it myself. I pulled the radio out of the dash and this is what I found. This is the sloppiest install I have ever seen. Terrible workmanship. Upon further inspection, the crimp caps feeding the rear speakers were not tight and the wiring was not properly stripped prior to crimping. I replaced the crimp caps with the correct amount of stripped wire, cleaned up the wiring with zip ties and put it back together. Now my rear speakers work just fine.nnI will never bring any of my vehicles back here, or recommend them to anyone. Go to Crutchfield and buy the components, and get the tools from Harbor Freight and do it yourself.

Very helpful,but sadly left without the sub I wanted because of my trunk sizeud83dude14

The store is very crowded with stuff that could make a better shopping experience. Staff also was not to knowledgeable about products and vehicles. .

Love this place. The people are fantastic.

People are rude. Prices are too high