Shenandoah Memorial Park

My wife's grandmother recently passed and she had previously bought a plot at Shenandoah Memorial Cemetery. Omps did the funeral service and they did a wonderful job. However the lady that manages the cemetery ( i believe her name is Phyllis not sure ), was extremely pushy in trying to sell other plots while the family was there making arrangements. That i could understand as I'm sure she is working for higher commissions, but needs to be done with a little tactfulness during this stressful situation. During the graveside service which my mother in law was specific about it being just immediate family, she decides to stand right next to the Minister during the service. After the service the minister and the funeral home personnel walk away to give the family a private moment to say their goodbyes. This lady instead has the gall to push her way in between my mother in law and her daughters to hug and pat the back of my mother in law like she is part of the family or something. My mother in law has met this woman once a couple of days before to make arrangements. She was not a family member or even a friend of the family, but she decides to inject herself into the family. My mother in law moved away from her several times only to be followed around by this stranger until my mother in law got upset and just left. unfortunately i have been to quite a few funerals in my time and i have never seen someone behave in such a rude manner. I would certainly hope that management will find someone else to run their cemetery or at least train this lady on proper etiquette during a family burial, so that others will not have to endure this behavior during their time of grief. Lesson number one, if you are not a family member or close friend stand back off to the side and allow the family private time to say goodbye.

The Memorial Park is rundown and poorly maintained.nThe grounds staff trashes everything without regard for personal feelings of the families.nPalm Sunday 2020 found the park in a mess, lawn not mowed, memorials not trimmed, some marker stones were upturned.nEvery road in the park has pot holes, the place is just a poorly run mess.nI guess I will need to write the VA State authorities again.

I was reading past reviews and saw one from 7 mo this ago where someone was complaining of it overall appearance amping other things. After being there today, I must say it has not gotten any better. The whole property looks almost as if it were abandoned. The owners show no respect for this cemetery and those who choose this has their final resting place. My parents are here and I have to say it has never been all that great, but today I was disgusted. They will be getting a call from tomorrow and I will be reporting them to ICCFA in Sterling VA as well.nI had a very unpleasant and unprofessional experience with one of their staff members when my Mom passed and to this day, her behavior discusses me. Take my word of advice find a different final resting place.

Staff was the best very helpful to us in everyway possible.

Terrible upkeep of cemetery. No response when you complain. Graves are growing over with grass because they stopped weed eating, roads cracked and pot holes, ruts not being fixed after a burial. Very very poor upkeep. Go to a small church cemetery. Cheaper and better upkeep.