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Scratch Bakery

4181 William Styron Square N, Newport News, VA 23606, USA

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Detailed Information

Place Types Bakery
Address 4181 William Styron Square N, Newport News, VA 23606, USA
Coordinate 37.0843129,-76.4880419
Website http://www.itsmadefromscratch.com
Rating 4
Compound Code 3GM6+PQ Newport News, Virginia,

Openning hours

Monday 10:00 AM – 7:00 PM
Tuesday 10:00 AM – 7:00 PM
Wednesday 10:00 AM – 7:00 PM
Thursday 10:00 AM – 7:00 PM
Friday 10:00 AM – 7:00 PM
Saturday 10:00 AM – 4:00 PM
Sunday Closed

Photos

Reviews

Keekee Brazier (04/07/2021)

Recently I’ve purchased a cake from scratch for my cousins birthday and we absolutely loved it. The strawberry cake was very moist and very flavorful. The staff members made it very easy for me to choose the cake design by offering many options. Not only did the cake look great on the outside, it tasted great as well. I will be shopping again!

Montgomery Negron (04/14/2021)

I am so glad that we discovered scratch Bakery from just watching Food Network! Their staff are very professional and extremely accommodating to our family's needs in regards to our birthday cupcakes. I was very impressed with their commitment to meeting our request. I have never been disappointed with any of the desserts we have purchased. Very tasty and very pretty!

Z.Samaria (04/06/2021)

Got a 3 tiered cake for my mother’s birthday and when I say BEST cake ever . Every tier was a different flavor & all 3 flavors were outstanding!! The outside was decorated so beautifully and I’m so happy I got scratch to make my mothers birthday cake . Customer service was good they helped me come up with a design for the cake because I was so lost! And the carrot cake is to die for I seen on food network duff said it was better than his .

Maria Roberts (12/24/2020)

I have purchased two cakes from the Newport News location Scratch Bakery over the past month. Both cakes were very dense, and the second cake contained hard little balls in the cake itself. I did not complain after the first cake purchase because my experience with Scratch Bakery had always been outstanding. However after receiving the second cake from the Newport News location l did call and speak with the owner. Unfortunately she wanted me to bring the cake back. We did eat some of the cake because it was for a birthday celebration. so we ate some and took out the little hard pieces which I emailed her a picture of. Unfortunately the picture was not sufficient for the owner to take any action.nWe have been customers of the Scratch Bakery in Hampton over 5 years and never had a problem. The problem only came when we patronized the Newport News (Port Warwick) location.This level of customer service is unacceptable. Anyone that knows the prices of cakes knows that the cakes are expensive, furthermore if a customer makes a complaint after being a continuing customer for over 5 years, the business owner should definitely take action. Therefore I am giving Scratch Bakery a one star.

Terrance Hayes (04/02/2021)

Place an online order that was paid for and the delivery person from Grubhub had to call and explain they didn’t have one of the items in stock. I called the location and they explained they didn’t have any in stock. I wish someone would update the website with correct inventory or have someone call from the shop to give me a update. Unacceptable the order was for my employees.

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