Powell's Furniture and Mattress

My wife and I went to Powell’s this past weekend. We were greeted by Jerry who listened to what we were looking for. He immediately took us on a tour of the store which was much larger than it looks from the road. We were looking for living room furniture that we wouldn’t have to wait months to receive. Jerry showed us set after set and was extremely helpful in our search. We ended up ordering a sectional and two chairs. They were delivered today by the most friendly and helpful delivery team. They took extra care to ensure that the furniture was taken care of even though it was raining they got it in the house without a drop on the new furniture. My wife and I will absolutely be shopping at Powell’s again for any furniture needs in the future.

Powell’s Furniture is fantastic. I wish we didn’t waste our time at any of the other places we went to and just went here first. We were greeted in a friendly manner, not attacked by sales people. We were asked about our price range and what we were looking for. Our sales woman brought us to our options and didn’t try to up-sale us. We even talked about looking into a new coffee table and she recommended waiting on it because we have a baby and mentioned square corners and the baby walking. ( they didn’t have rounded corner ones) That made us feel very good that she wasn’t trying to just make sale and genuinely cared. The delivery guys were friendly, fast and on time! We will be going here for all of our future furniture needs.nThank you guys for being so authentic!

February 2021 Great experienced today at Powell's Furniture. Beverly Cherry was delightful to work with. We came in looking for a new mattress and not only bought a mattress, but also new family room furniture. A couch and love seat. The experience was not only outstanding, but Mr. Powell himself, made a point to sit with us, share his store's history and easily convinced us of the high quality products we purchased today. Mr. Powell spent a great deal of time with us and made our experience, personal. Our common love of Golden Retrievers was the hook to our purchases today. Thank you for your time, genuine care and the new family room furniture & mattress. I highly recommend others visit this store.

The sales rep was nice and I LOVED that we weren’t followed around and pressured while we shopped. However, the store was supposed to be having a huge sale and I’m doubting it. We bought a chair that was $1200. That was supposedly 50% off the “regular” price, PLUS an extra 10% off—so, 60% off altogether. That means the “original” price of the chair would’ve been about $2650.00. I can’t imagine anyone would pay $2650 for one chair, nor have I seen any chairs in my shopping that are that expensive—it’s just a motorized recliner—it doesn’t do “extra” things. The ad for the sale said recliners “starting at $299”, but I saw NONE NEAR that price—and we looked at all of them!nDespite the price frustration, we bought the chair. I asked if it would be taken off the floor since we’d purchased it (it was the last one). The rep told me no—not until Monday because they didn’t have warehouse help over the weekend. I said okay, but wasn’t happy that the chair would be on display and used for TWO more days, after we’d paid for it. Later, as I thought about it, I also wondered why we weren’t given a little more off the cost, since they were giving us the floor display item. We PAID IN FULL for the chair (no financing—which helps the store up front), so I also think this could’ve even considered in the whole thing.nnHaving said all this—we’ve purchased from Powell’s in the distant past and been very happy with them.

We wanted a corner couch that was comfortable and family friendly. Found it at Powell’s. Beverly Cherry was helpful and gave us the tour of the store and helped us find what we wanted. Ordering from her was a nice experience. She wanted to make sure that the date she gave us was correct so she contacted us later for the information. I saw on the reviews of others being frustrated about furniture taking longer to deliver, and I just can’t help but say that good things take time to make and deliver. It was worth the sit for our couch. Good place to shop and nice people. We will come back.