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YRC

464 Hartford Turnpike, Shrewsbury, MA 01545, USA

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Detailed Information

Place Types Moving company
Address 464 Hartford Turnpike, Shrewsbury, MA 01545, USA
Coordinate 42.254344,-71.7025004
Website http://yrc.com/
Rating 2.8
Compound Code 773W+PX Shrewsbury, MA, USA

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Reviews

Marty Constantine (07/23/2020)

One of the most shady businesses you can imagine. They will destroy your product, then go through incredible efforts to cover for their known damages. Dealt with Joy Dales***o and John the Manager, who both bald face lied to me about the known damage to our shipment.nnThey then tried to cover for the damage by claiming they inspected it for us, just to discover they only did that to hide the fact that the shipment was irreparably damaged and the packaging had shown it. So to cover for them dropping it off the back of their truck, they pretended like they were doing us a favor by inspecting it.nnThis is not a good company, these are not good folks, this is not how animals would treat one another, let alone human beings.nnDisgusting...

Anita Hugnkis (07/27/2020)

How can so many reprehensible people be assembled in one company. They seem to have a very sophisticated system for creating damage and covering for one another. They have canned responses for your complaints and will quickly off load you on the next person in line to ignore you. Joy Dalesan***ro and guy named Jon who claims to be a manager will baffle you with incoherent words strung together in what they probably believe are properly constructed sentences.nnThere are NO WORDS to describe the level of incompetence on display at YRC, I just wish this group had a little shame so that they would actually be embarrassed by their actions, and be humiliated in front of their neighbors and friends. But the incredibly ignorance and self serving nature of this company only allows for the hiring of persons with compromised morals.

Darius Bullock (07/24/2020)

I received a phone call from Kim with YRC Freight in regards to my availability to have my package delivered. She stated the companies delivery hours are Monday thru Friday, 9 - 5. While consulting with my business partner about our schedule, Kim was rude and disrespectful.nnOne of our orders was scheduled to be delivered by YRC Freight on Monday. She confirmed our address, then proceeded to ask what color is the house. Before I could answer the question, she stated they will drop our package off in the driveway and leave. She then hung up and never told us the delivery time.nnWe contacted Northern Tools customer care via email and phone call, to inform them of the unprofessionalism of YRC Freight and how it goes against providing good quality customer care. We've ordered over $2000 with in tools from Northern Tools and plan to purchase from them again. However, our recent experience with Kim and YRC Freight proves the company to be an unreliable resource for shipping items.

Cindy Gnazzo (07/25/2020)

Dealt with Joy D and John, both were reprehensibly liars. I do not know how these people look their family or kids in the eye. They have no problem telling lies to their customers to get out of the damage their asinine company creates. There is not much to say about this lot, they are really the lowest forms of trash imaginable.