Map
Detailed Information
- Place Types Moving company
- Address 2200 El Camino Real, Redwood City, CA 94063, USA
- Coordinate 37.4756218,-122.2213363
- Website https://www.uhaul.com/Locations/Self-Storage-near-Redwood-City-
- Rating 2.7
- Compound Code FQGH+6F Redwood City, CA, USA
Openning hours
- Monday 7:00 AM – 7:00 PM
- Tuesday 7:00 AM – 7:00 PM
- Wednesday 7:00 AM – 7:00 PM
- Thursday 7:00 AM – 7:00 PM
- Friday 7:00 AM – 8:00 PM
- Saturday 7:00 AM – 7:00 PM
- Sunday 9:00 AM – 5:00 PM
Photos
Reviews
Be really careful when booking a storage unit: they stretch the truth about the size significantly.nnOur 8' x 6' floor area was really 7.25' x 5.5' which is a big deal when you've taped off floorspace in your room to plan how you're going to pack and have everything packed to the brim.nnThe storage unit itself is fine - nothing to write home about, but it serves the purpose. But just subtract 6-9 inches from each horizontal dimension and plan for that.
Propane! Yes they have it... Have you ever ran out of grilling gas in the middle of grilling? I have many times, luckily U-Haul is not too far and I can go right on over and get my tank refilled. They are quick and responsive, and they don't yak while they are filling your tank - they just do their job and move to the next person. Hey, they also have a good selection of moving/packing boxes at good prices - so go there for that kind of stuff - you won't be disappointed with the prices. Just treat the workers with respect, that is hard work.
This location never has the item I reserved and really needs to work on the efficiency of their process / staff allocation.nnThey only ran 1 register with 10 people in line at 9 on a sunday so it took 40 minutes to get my trailer Even though I was 3rd in line. The first 3 of 3 reservations had issues with equipment not being available.nnIf you're going to recommend online check in, there should be separate lines for those who have done online check in. They could even be helped outside instead of waiting in line inside for the people who haven't checked in / have messed up reservations.nnWith 3 guys working outside, it seems like they could check the trailer number via walkie talkie so the sole cashier didn't need to run outside and figure it out.nnThat being said the employees were friendly, patient, and went above and beyond to try to make things work. Uhaul corporate and management need some work though...
I rented a 20 foot truck for my move. The truck had a bad battery so my 20 mile move took 9 hoursnbecause we had to jump the car. The worse day and moving experience ever. I will never use uhaul again. I should have looked at the rating before renting from the Redwood City location. Beside the aggravation, inconvenience, frustration and hot weather, I spent over 1500.00 for hired help and truck rental and I was given a 75.00 refund from uhaul. They had to replace the battery but because my move was completed.....9 hours!!! That’s all the refund I get!
Good service, both in-store and follow-up by phone to help me work through an issue with returning furniture pads after hours.
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