Schlotzsky's

My husband and I decided on Schlotsky’s for a quick dinner. We recently received a whole sheet of coupons in the mail for this establishment. We went through the drive thru. My husband told them we had a coupon and was immediately told their coupons wasn’t working. Their coupons wasn’t working???? I, myself thought the French Dip sounded good with the au ju, I mean is it truly a French Dip without the Au ju? We were told that the French Dip wouldn’t have the carmelized onions on it which is advertised on their menu. I said ok that will be fine. My husband ordered the roast beef sandwich. We get to the window and pay and when we receive our order I looked in the bag and there was no Au ju sauce. We waited at the window until someone passed by and they came to the window and told them the Au ju for the French dip was not in the bag. The girl had no clue what we were talking about. She said she would go ask. She comes back and then says that they don’t have Au ju. Are you kidding me? French Dip, hence the word DIP. French Dip Sandwiches come with Au ju. That’s what you DIP the sandwich in. Needless to say, I was not a very happy customer. My husband asked me if we should just get our money back and I said No let’s just take it. Advice: Don’t get the French Dip because you will have nothing to dip it in. Roast beef was dry, very dry. It says it comes on a Pretzel Bun. Mine was on hamburger bun. My husband’s sandwich looked great and he said it was good, but, mine was a different story. I’ll think twice before I get another sandwich here. Very disappointed!

Quick and easy. They have a little bit of everything! Very convenient!!

Great sandwich and ok customer service. Waited a bit longer than comfortable.

The Pastrami Reuben was more than enough of a sandwich, I could only manage half. Though this particular vendor is a petrol station IGA store, it was comfortable to know I could pick up food that was not fried or boiled , and made fresh.

Got cinnamon rolls and they where cold staff was also not very accommodating for the price you pay service should definitely be improved