Verizon Authorized Retailer - Wireless Zone

I've been going to this Verizon store for at least a decade, I always had a good experience, even when the owners would change. This time was no different. Brandon, who is the franchise owner (and someone I have never dealt with) was extremely understanding and respectful given my circumstances. I would like to also say that his sales associate Kolby ( also someone I have never dealt with ) was also very understanding and helpful. They both went above and beyond and I have never written a review about customer service in my life. I highly recommend this specific location.

Colby and Brendan were fabulous! Informative, honest, and professional. We got everything we needed and then some. Brendan even located the color iPhone my daughter preferred, that they did not have in stock, and picked it up for her at another store while Colby set up our other phones. Will definitely deal with them for all our future phone needs. Strongly recommend their services.

We had a great experience. The manager who helped us was very knowledgeable and helpful. He gave us a lot of information that helped us pick out a new phone and possible new phone upgrades in the future. He was patient with all our questions and had us laughing the whole time.

Had a great experience updating to the new technology today! Mr. Dan did a fantastic job getting everything sorted out smoothly! 5 stars!

I added a a phone to my plan which was supposed to be $40 extra paid the phone off in full which should mean no monthly payments! Somehow they are charging me .01 a penny a month for 24 months a whole quarter .... okay but it’s paid. Then they charge $40 activation for the first month which they didn’t notify us about when purchasing the phone. Okay there’s that then they apply a protection plan without informing us ! The bill should be $75 some how came to $179.41 explain to me how a $35 phone line adds another person for $40 a month becomes $179.41 if anything I understand the $115 but explain where the 64.41 comes from !