CPR Cell Phone Repair Campbellsville

One star is way too gracious of a rating, but 0 wasn’t an option. I found this business for my mom because it was close to her house with the nearest Apple store 60 miles away.nHer iPhone 6 needed a new battery - working perfectly just slowing down - and this business had decent reviews. She dropped the phone off and returned an hour later to pick her phone up.nThe young employee also sold her a $40 case since her current case “wasn’t good enough” - fair enough.nSo, the new battery was $60 - totaling $100 with the new case. The employee tells mom everything is working and it’s all good. So, mom has “new” phone - wait...nNow, my mom’s fault - she didn’t initially turn the phone on in the store. Heading home she turns it on and the phone is blinking off and on acting crazy - not ever fully turning on.nShe contacts the store and they say bring it back in. So, after 3 trips back to the store (30 miles one way) and numerous tries by the business to fix the phone - nothing works. The employees tell my mom that it is her problem/fault and her phone has a software issue. The phone hasn’t worked since she dropped it off - mind you the phone worked fine before just slowing down. The employee continued to not “own” the fact that she yielded the phone unusable and offered no solution to the problem.nOk, in the end mom is out over $100 with no recourse or apology that this “business” wrecked her phone yielding it unusable. Also, insult to injury - mom tried to return the case that she obviously doesn’t need now - the employee tells her no because she doesn’t have the box it came in - the employee installed the case and threw the box away in office! Mom complained and asked for a refund more than once to no avail.nFinally, obviously I would never recommend this pitiful excuse for a business to anyone. If they continue this level of service they won’t be in business long. Terrible business practices.

Did an amazing job. Had to much fun at redneck rave and broke my phone. So thankful for their hospitality and making my phone awesome again. Highly recommend!!!!

My home button and screen were broken and they were fixed at a good price. They didn’t take long to fix the problem and I was pleased. I highly recommended CPR for their customer service and work they did with my iPhone.

So I Purchased an iPhone XS Max from CPR in campbellsville, was told it was a “buyers remorse” phone, NOT a refurbished phone, I was told I had a 30 day return period, minus a 15% restocking fee, if I wasn’t happy with it in that 30 days, and that it had a one year warranty for parts and labor ... two weeks later the touch screen don’t work AT ALL, SO I took it to Apple in Lexington who told me the touch screen had been replaced in March of 2020 according to the serial number history on the phone... I call the CPR store in campbellsville today and they COMPLETELY DENY a 30 day return policy that I was promised, I guess I just dreamed up the 15% restocking fee too, they tell me that they will fix the junk phone that they sold me as “only a buyers remorse not a refurbished or damaged phone” and that basically I am stuck with it... $799 down the drain because I don’t trust them to even fix the phone correctly at this point and won’t be back in That place.. DO NOT GO TO THIS PLACE!!! The owner Mike and the Manager Danielle are liars and theifs... PERIOD!

Was in C'ville working and they was able to take my phone in a nd repair it in a couple of hours. Very friendly! Would recommend to anyone needing a phone repair!