Map
Detailed Information
- Place Types Electronics store
- Address 1440 Nashville Rd Ste L, Franklin, KY 42134, USA
- Coordinate 36.6968604,-86.5731151
- Website https://www.t-mobile.com/store-locator/ky/franklin/nashville-rd
- Rating 4.7
- Compound Code MCWG+PQ Franklin, KY, USA
Openning hours
- Monday 10:00 AM – 8:00 PM
- Tuesday 10:00 AM – 8:00 PM
- Wednesday 10:00 AM – 8:00 PM
- Thursday 10:00 AM – 8:00 PM
- Friday 10:00 AM – 8:00 PM
- Saturday 10:00 AM – 8:00 PM
- Sunday 12:00 – 6:00 PM
Photos
Reviews
Went in got my problem fixed at 6:40-7:30pm yesterday! He knew right away the problem and how to fix it. Only issue was getting customer service with t- mobile to understand. He didn't give up and got it right! Would recommend this store and Austin and young lady at this store! Thanks very much! Needed this done as soon as possible due to using my phone for business. He didn't give up!
Austin is absolutely amazing! He was very helpful getting my service set up when me and my husband came in, then I had a car accident the next day and my phone got destroyed, I showed up today and he made sure I was taken care of and set me up with another phone. I totally recommend TMobile in Franklin, KY. They make sure their customers are satisfied.
There has been lots of discussion about changing to t mobile. My daughter had att and decided to change. After her 2 1/2 hr ordeal I will stay with Verizon. That's ridiculous! A car can be purchased in less time
Brittany and Bailey were amazing! They answered all of our questions and took the time to teach us how to operate the new phones. We switched from an iPhone to an Android. This was the best customer service ever! Thank you both.
I had excellent customer service at the T-Mobile store in Franklin, KY. Braden primarily helped me, and was extremely competent, friendly and accommodating. I was there awhile because Braden was transferring information from my nine year old phone to my new phone. Aymen, the store manager, was also very helpful and friendly. I bought one of the most inexpensive phones, and nobody tried to pressure me to buy a phone that is more expensive. I have been a T-Mobile customer for several years, and this was the best T-Mobile customer service I have ever received.
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