Home United States New York U-Haul of Poughkeepsie

U-Haul of Poughkeepsie

2560 South Rd, Poughkeepsie, NY 12603, USA

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Detailed Information

Place Types Moving company
Address 2560 South Rd, Poughkeepsie, NY 12603, USA
Coordinate 41.6639062,-73.9292311
Website https://www.uhaul.com/Locations/Truck-Rentals-near-Poughkeepsie
Rating 2.6
Compound Code M37C+H8 Poughkeepsie, NY, USA

Openning hours

Monday 7:00 AM – 7:00 PM
Tuesday 7:00 AM – 7:00 PM
Wednesday 7:00 AM – 7:00 PM
Thursday 7:00 AM – 7:00 PM
Friday 7:00 AM – 8:00 PM
Saturday 7:00 AM – 7:00 PM
Sunday 9:00 AM – 5:00 PM

Photos

Reviews

Al Howard (04/01/2021)

I arrived to this location at 6:25 PM (store closes at 7). I needed propane which I had purchased at this location along with a new tank a few months ago. There is a bell button on the gate that encloses the propane that has a sign to “ring bell for propane”, (or something along those lines) I rung the bell and waited for a few minutes. I then walked into the store. There was an employee behind the counter with his mask down on his chin counting out the register & putting the cash in a blue bank bag. He glanced up at me & mumbled something. I said “I need propane please”, (which I’m sure he already knew because I had rung the bell which he ignored. He answered “propane is closed” I said “the website says you’re open until 7” he then says “we’ve been having trouble with it” I said “then why isn’t there a sign saying so” of course, no answer. Strike 1. Mask off in the presence of a customer during a pandemic. Strike 2. Very poor customer service. Strike 3. You’re a horrible liar. I will never set foot in this store again and like other companies who have lost site of customer service I will tell everyone who will listen.

Nolan Palmer-Smith (01/15/2021)

Rotten service! I have been canceled on last minute three times in a row when I show up. No phone call ahead of time. Apparently they only have one technician who doesn’t show up for work most of the time.nDon’t waste your time trying to get any work done here!

Jaclyn Creavy (02/02/2021)

Would be nice if the employees stopped smoking in the garage leaving the store completely unattended for over 10 minutes. Listening to them talk but yet when we yelled hello.....nothing.

Heather Pitcher (09/08/2020)

No. Just know absolutely do not go to this u-haul. Please do not waste your time, this u-haul is run by Adult children. This was the worst example of professionalism ever, it wasn't even an example because it was non-existent.I would be embarrassed if I owned this store. Where can I begin? The mistakes with my reservation? The hold on my card that was never removed? The irresponsibility of the general manager to call me back? The fact that I could not even leave a message with the manager because his voicemail is always full? Or the fact that no one was at the front desk because all of the staff was in the back garage doing burnouts? Not to mention the staff does not follow COVID regulations. Please if you are moving locally or far do not waste your time with this business you will be very very disappointed and most likely very upset.

Taylor Berg (11/20/2020)

Horrible. The GM Marcello Deltreste was very agressive and persisted that we broke a door until the worker said that it was already broken, he had a bad attitude, swore and burnt out when he left. Very bad experience and very unprofessional.

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Extra Space Storage