Home United States Utah DVD Game eXchange

DVD Game eXchange

6914 S Redwood Rd, West Jordan, UT 84084, USA

+1 801-810-6096

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Detailed Information

Place Types Electronics store
Address 6914 S Redwood Rd, West Jordan, UT 84084, USA
Coordinate 40.6256129,-111.9405222
Website http://www.dvdgameexchange.com/
Rating 4.6
Compound Code J3G5+6Q West Jordan, UT, USA

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Reviews

Eric Sprunt (07/26/2020)

Great selections, garbage service. Bought 2 used controllers, hadn’t even left the parking lot and realized they wouldn’t work for my use. Employee refused refund, that’s fine as all sales are final. Employee kept saying there’s nothing he can do and is just following policy. Again, that’s fine, I understand that. Asked to speak with a manager and after a phone call to another store, we were told we could exchange them for one brand new controller of equal value that would work for our use. Fine, not ideal, but if those are the policies/rules I understand. By this point though, there are other customers behind us getting frustrated and as I’m leaving the store I see on the receipt that EXCHANGES ARE ALLOWED(given certain circumstances, which had been met). Why was this option not brought up before I asked to speak to a manager/owner? Would have saved myself, himself, and other customers time and frustration. I don’t see myself using this place again.

Connor Keddington (06/22/2020)

Great selection of movies and games. The staff is incredibly kind and helpful, and the atmosphere is incredible. They even give you a free popcorn bag if you buy a movie. Come on. How are you not giving them business right now?

Justin Fracchia (11/05/2020)

Owner cares about his customer's experience. I recently had a bad experience coming in and buying a pre-owned 3DS that had several issues that didn't appear until I took it home. Initially, I wasn't happy with the response I got from the tech at this location but the owner got involved to resolve the issue and I am happy with the resolution. Awesome selection in the store, obscure titles abound

Jalakay Games (07/17/2020)

By far the best video game store I’ve ever been to. They have such a great selection & the customer service is the best I’ve ever experienced from any company. I HIGHLY recommend them to anyone looking for games, dvds or consoles. Been going here for over 5 years & I will continue going till I die.

bigboyd101 _ (10/24/2020)

This is a great place dont get me wrong. but their prices are much higher than others. I also hate that I bought a membership card for discounts which they canceled even though it was a lifetime card. If you're looking for cheaper prices check graywhale or game changerz. If you dvd game exchange decide to respond I know times are rough but getting rid of a discount card someone has bought in 2017 is sad.

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